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ProdPad

ProdPad

Composite Score
8.1 /10
CX Score
8.5 /10
Category
ProdPad
8.1 /10

What is ProdPad?

Combine the power of objective-based lean roadmapping with comprehensive idea, experimentation, and user feedback management.

Company Details


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Awards & Recognition

ProdPad won the following awards in the Product Management category

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ProdPad Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProdPad.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProdPad?

0% Negative
0% Neutral
100% Positive

Pros

  • Trustworthy
  • Fair
  • Transparent
  • Effective Service

Feature Ratings

Average 82

Feature Management

88

Idea Management

87

Strategic Vision

86

Product Management

86

Social Collaboration

86

Visual Roadmap

84

User Needs Management

84

Workflow Management

81

Backlog Management

81

ALM Integration

76

Release Planning

75

Vendor Capability Ratings

Average 82

Ease of Customization

88

Business Value Created

85

Quality of Features

85

Ease of Implementation

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of IT Administration

81

Availability and Quality of Training

81

Breadth of Features

79

Vendor Support

77

ProdPad Reviews

Matt S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Strongly supports outcome-driven roadmapping

Likeliness to Recommend

9 /10

What differentiates ProdPad from other similar products?

ProdPad is opinionated software. It has a model of working with ideas, feedback and initiatives that is very strong, but requires you to work in the way that the product suggests to get best value from it. If your processes are different from the way ProdPad thinks you should work, then you'll initially fail to get the value but once it 'clicks' with your workflow, it's extremely value-adding. Compared with Aha! it's more lightweight and less configurable, but that turns out to be to your advantage in achieving high agreement on how to work together.

What is your favorite aspect of this product?

There's a lot! The visual roadmap is the best feature, this really helps us to answer the question "What are you focused on now, next and later? And what ideas do you have for achieving each thing that you are focusing on?" Integrations with other systems are generally pretty easy to configure, although there's a limited number available and the rest requires a Zapier subscription to easily set up. Above all, the product team is very willing to take feedback and use it to further grow the product. Some of my suggestions have made it into the product. They are really nice people to deal with.

What do you dislike most about this product?

The usability of the product is not the best. It's a bit unintuitive and the experience seems to require a lot more clicking around than is necessary. This puts in place a hurdle to adoption. The product is optimised for small organisations, the enterprise-level support is nowhere close to the level provided by large vendors like Microsoft or Atlassian. It's especially tricky to work across multiple accounts. And ProdPad assumes that you already have a product set up; it doesn't provide functionality that

What recommendations would you give to someone considering this product?

I would absolutely recommend ProdPad, especially to product leaders who are looking to shift from a deliverable-focused feature team structure to an empowered outcome-focused product team structure.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Cons

  • Security Frustrates

Bernhard H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates ProdPad from other similar products?

ProdPad invented a new Roadmapping category, that changed the product industry

What is your favorite aspect of this product?

Now Next later, roadmaps, focusing on outcomes

What do you dislike most about this product?

hard to say

What recommendations would you give to someone considering this product?

give it a try and be open to new aspects in how you work as a product manager

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Sam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

A simple product that's forever adding user value

Likeliness to Recommend

9 /10

What differentiates ProdPad from other similar products?

From my experience using other Product Management products, ProdPad's Ideas and Customer Feedback features are what differentiates it from the competition. These are so essential in understanding where you're customers underserved needs are and provide the foundation for collaborative conversation with both customers and colleagues alike.

What is your favorite aspect of this product?

I'm a big fan of the 'Now, Next, Later' roadmap as this gives us an opportunity to present real problem statements over a list of features that may or may not provide any real value to our customers.

What do you dislike most about this product?

It's not necessarily a dislike, but I'd love to see more configuration options to manage certain drop down lists etc.

What recommendations would you give to someone considering this product?

If you're looking for a product that helps you focus on real customer problems then look no further. Janna and her team have delivered a very intuitive product that helps you do just that. And the customer support is second to none. If you've got a suggestion they genuinely want to hear it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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