What is Plivo?
Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly integrate voice and SMS capabilities into their applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Plivo?
Pros
- Helps Innovate
- Reliable
- Altruistic
- Over Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
MMS API
Drag and Drop User Interface
WebRTC-based Calling
Code Libraries
Cloud Integration
Integration APIs
Software Development Kit
Online Cloud Platform
Communication APIs
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Plivo Reviews
Harold G.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Business Communication Made Easy With Plivo
Likeliness to Recommend
What differentiates Plivo from other similar products?
When it comes to communication, Plivo ia unmatched thanks to it's many features. It's affordable and highly effective. Offers industry leading features.
What is your favorite aspect of this product?
I like the great communication features Using Plivo is seamless It's an affordable tool I like that it is seamless to understand and that it's scalable
What do you dislike most about this product?
I haven't had any difficulties using Plivo
What recommendations would you give to someone considering this product?
I recommend Plivo because it's not only cost effective but also because it makes communication easy
Pros
- Continually Improving Product
- Trustworthy
- Saves Time
- Respectful
Patrick-Tom A.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Plivo is fast easy and amazing.
Likeliness to Recommend
What differentiates Plivo from other similar products?
Easy to line up and straightforward to integrate the API. We might take a look at and integrate within the day, and SMS deliverability looks nice so far. Rating is sweet considering the coverage, which is practically the whole world. Configuration is entirely self-managed, so we did not want any support assistance. Setting up scripts to play voice messages was additionally easy enough, though it required a small amount of tweaking.
What is your favorite aspect of this product?
Plivo is a reasonable and simply implemented API that allows our mobile application to utilize SMS promoting and two-factor authentication. The auto-recharge feature is additionally nice because it allows us a convenient resolution that ensures we continually have sufficient balances to satisfy our SMS needs. Plivo is integrated with our Database. That makes it a lot easier to send cancellation texts, reminders, and alternative vital info right from our phone or computer. We don’t have to log into a special website and transfer phone numbers. All our parents have to do is check a box at registration and that they are signed up! Quick, simple,
What do you dislike most about this product?
Configuration to enable/disable regions and countries appears buggy. For instance, adding a region resets the list, which forces you to start from scratch. It’d be far better if regions could be added/removed without actually resetting the list.
What recommendations would you give to someone considering this product?
If you’re looking for a cost-effective, easy-to-integrate answer for SMS and MMS delivery, look no further.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Aniuska W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
A great alternative to Twilio.
Likeliness to Recommend
What differentiates Plivo from other similar products?
Its Call Insights tool allows you to monitor, identify, and troubleshoot call quality issues.
What is your favorite aspect of this product?
I like Plivo because it offers excellent storage and call recording for free. It has excellent SMS features, facilitates multilingual communication, offers reusable templates, allows you to program and implement voice and SMS integrations.
What do you dislike most about this product?
I really like Plivo
What recommendations would you give to someone considering this product?
I recommend Plivo to small organizations that communicate mainly by phone and SMS, and that need VoIP telephony features such as call routing, caller ID, call waiting and much more.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Helps Innovate
