Pimcore Customer Reviews 2025 | Product Information Management

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Pimcore

Composite Score

7.8 /10

CX Score

8.1 /10

37 Reviews Write a Review

What is Pimcore?

Pimcore provides an open-source software platform for data and experience management. Its modules for PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce are praised by analysts such as Gartner and Forrester. Thousands of companies worldwide, including Burger King, Audi, and Ikea, have already chosen Pimcore. The company is headquartered in Austria/Europe.

Company Details

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Awards & Recognition

Pimcore won the following awards in the Product Information Management category

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2025 Data Quadrant Champion

Latest Award, 2025

7 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

4 Top Rated Features

2022

Pimcore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pimcore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pimcore?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Respectful
Transparent
Continually Improving Product

Feature Ratings

Average 83

Generative AI

100

Product Categorization & Relationships

Role-Based Access Management

Data Syndication

Master Record Management

Data Export

Advanced Search and Filtering

Digital Asset Management

Workflow and Approval Management

Integration

Omni-Channel Information Delivery

Vendor Capability Ratings

Average 80

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Pimcore Reviews

Role: Sales Marketing
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Mostly good so far.

Likeliness to Recommend

7 /10

Pros

Enables Productivity
Trustworthy
Effective Service
Acts with Integrity

Cons

Commodity Features
Vendor Friendly Policies
Vendor's Interest First

Role: Industry Specific Role
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

A very adaptable PIM.

Likeliness to Recommend

8 /10

Pros

Trustworthy
Respectful
Friendly Negotiation
Security Protects

Cons

Commodity Features

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

A lot of features included.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Respectful

Latest Research

Pimcore

What is Pimcore?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Pimcore Ratings

89 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Pimcore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Pimcore Reviews

Mostly good so far.

Likeliness to Recommend

Pros

Cons

A very adaptable PIM.

Likeliness to Recommend

Pros

Cons

A lot of features included.

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Generative AI

Product Categorization & Relationships

Role-Based Access Management

Data Syndication

Master Record Management

Data Export

Advanced Search and Filtering

Digital Asset Management

Workflow and Approval Management

Integration

Omni-Channel Information Delivery

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training