Phenom CRM

Dashboard

Includes alerts and notifications, KPIs, visual analytics, and interactive features.

E-Mail Campaign Management

The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Pre-Screening Pre-Qualification

Ability to screen prospects manually or using rules.

Activity and Workflow Management

Text or code-based and visual workflow designers.

Data Export and Import

Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Job Posting

Build and distribute job postings on website/social media.

Account and Contact Management

Customizable records with candidate demographic information, account history, and personal information.

Candidate Engagement

Engage new candidates or "silver medal" previous applicants.

Interview Scheduling

Send out calendar invites for schedules directly from the software.

Calendar & Email Integration

It helps improve communication channels with simple calendar and email integration, as well as intuitive interview scheduling.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.