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PandaDoc

PandaDoc eSignature

Composite Score

7.8 /10

CX Score

7.9 /10

50 Reviews Write a Review

What is PandaDoc eSignature?

Take the work out of paperwork with better electronic signatures. Seamlessly send and collect legally-binding eSignatures on any device with PandaDoc.

Company Details

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Awards & Recognition

PandaDoc eSignature won the following awards in the Electronic Signature category

Filter By

11 Top Rated Capabilities

15 Top Rated Features

2025

Product Impact

2024

3 Top Rated Capabilities

3 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

4 Top Rated Capabilities

1 Top Rated Features

2022

PandaDoc eSignature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc eSignature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc eSignature?

5% Negative

3% Neutral

92% Positive

Pros

Reliable
Saves Time
Fair
Performance Enhancing

Feature Ratings

Average 84

Digital Signature

E-Signatures

Cloud/On-Prem/Hybrid Deployment

Security

Customizable Branding

Regulatory Compliance

Notifications

Workflow

Audit Trail

User-Friendly

Mobile

Vendor Capability Ratings

Average 83

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

PandaDoc eSignature Reviews

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Offers great value

Likeliness to Recommend

5 /10

Pros

Trustworthy
Efficient Service
Effective Service
Saves Time

Cons

Slower Product Innovation
Charges for Enhancements
Leverages Incumbent Status

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Product is simple to use for the most part

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Cons

Under Delivered

Amy E.

Role: Consultant
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2020

I think the signature software is good.

Likeliness to Recommend

6 /10

What differentiates PandaDoc eSignature from other similar products?

it helps with providing a esignatrue which is nice

What is your favorite aspect of this product?

I lke the ability to do a signature electronic.

What do you dislike most about this product?

At this time I can not think of anything that I dislike of this product

What recommendations would you give to someone considering this product?

Better security features

Pros

Continually Improving Product
Respectful
Efficient Service
Helps Innovate

Cons

Vendor's Interest First
Under Delivered
Leverages Incumbent Status

Latest Research

PandaDoc eSignature

What is PandaDoc eSignature?

Company Details

Need Assistance?

Awards & Recognition

PandaDoc eSignature Ratings

84 Likeliness to Recommend

1 Since last award

92 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love PandaDoc eSignature?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Security Software provides appropriate data and access security.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Audit Trail View all previous activity including any recent edits and user access.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

PandaDoc eSignature Reviews

Offers great value

Likeliness to Recommend

Pros

Cons

Product is simple to use for the most part

Likeliness to Recommend

Pros

Cons

Amy E.

I think the signature software is good.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Digital Signature

E-Signatures

Cloud/On-Prem/Hybrid Deployment

Security

Customizable Branding

Regulatory Compliance

Notifications

Workflow

Audit Trail

User-Friendly

Mobile

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Ease of Customization

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of IT Administration