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Oracle

Oracle Cloud Infrastructure

Composite Score

8.7 /10

CX Score

9.0 /10

98 Reviews Write a Review

What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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0 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

3 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

2% Negative

2% Neutral

96% Positive

Pros

Security Protects
Respectful
Reliable
Enables Productivity

Feature Ratings

Average 83

Capacity Management

Data Migration

Cloud Backup

Analytics and Reporting

Regulatory Compliance

Load Balancing

Systems Performance Management

Multi Cloud Management

Multiple Region Support

Cloud Integration

Open Source-Based

Vendor Capability Ratings

Average 81

Vendor Support

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Cloud Management

Score 8.1

View Oracle Cloud Infrastructure in this category (opens in a new tab)

Oracle Cloud Infrastructure Reviews

Sarvesh G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2026

OCI makes cloud work feel manageable

Likeliness to Recommend

10 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

For me, Oracle Cloud Infrastructure stands out because I find it fairly easy to manage once I get used to the setup. I like having the compute, storage, networking, and monitoring tools in one place. I also find it useful when working with Oracle databases, since the services fit together well and make some tasks simpifer.

What is your favorite aspect of this product?

What I like most is how well it works with Oracle databases. I have found it useful when I need to set up cloud resources and keep an eye on them from one place. The console gives me enough control without feeling too confusing, and once I know where things are, I can get my usual tasks done pretty quickly.

What do you dislike most about this product?

The main thing I dislike is that the console can feel a little overwhelming at first. There are many settings and options, so it took me some time to know where to look for certain tasks. I also had a few moments where I had to check the documentation before moving ahead, especially when setting up new services.

What recommendations would you give to someone considering this product?

I would suggest starting with a small project before moving bigger workloads to OCI. That helped me understand the console and services without feeling lost. I would also spend some time with the documentation because it saved me when I got stuck. If your work already uses Oracle products, I think OCI is worth trying.

Pros

Fair
Client's Interest First
Generous Negotitation
Over Delivered

Role: Information Technology
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2026

Oracle offers great products and services

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2026

I strongly recommend Oracle Cloud Infrastructure

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Performance Enhancing
Security Protects
Reliable

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Data Migration The ability to select and extract data from one storage system to another

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Load Balancing Allows distribution of workloads across multiple computing resources.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Multiple Region Support Customers can easily move their services into another one of our data centers for simplified and fast multi-region availability.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Open Source-Based OpenMetal is built on OpenStack and Ceph, which allows for lower costs than other providers and no license fees.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Cloud Management

Oracle Cloud Infrastructure Reviews

Sarvesh G.

OCI makes cloud work feel manageable

Likeliness to Recommend

Pros

Oracle offers great products and services

Likeliness to Recommend

Pros

I strongly recommend Oracle Cloud Infrastructure

Likeliness to Recommend

Pros

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

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1
Since last award

1
Since last award

Feature Ratings

Capacity Management

Data Migration

Cloud Backup

Analytics and Reporting

Regulatory Compliance

Load Balancing

Systems Performance Management

Multi Cloud Management

Multiple Region Support

Cloud Integration

Open Source-Based

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training