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Okta

Okta Identity Cloud

8.8 /10

51 Reviews Write a Review

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details

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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2018 Data Quadrant Gold Medalist

2018

Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

4% Negative

8% Neutral

88% Positive

Pros

Fair
Reliable
Trustworthy
Acts with Integrity

Feature Ratings

Average 88

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Provisioning Deprovisioning

Identity Governance

Activity Monitoring Alerts

Privileged Access Management

Access Request Management

Advanced Provisioning

Reporting

Mobility Support

Password Management

Vendor Capability Ratings

Average 85

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Okta Identity Cloud Reviews

Tanuja B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Works as expected

Likeliness to Recommend

8 /10

What differentiates Okta Identity Cloud from other similar products?

Easy to use

What is your favorite aspect of this product?

Secure product

What do you dislike most about this product?

Notification hung earlier

What recommendations would you give to someone considering this product?

Zero delay

Pros

Effective Service
Saves Time
Client Friendly Policies
Acts with Integrity

Brandon L.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Robust identity and access management

Likeliness to Recommend

9 /10

What differentiates Okta Identity Cloud from other similar products?

Okta automates the creation, management and deletion of user accounts in applications and systems, reducing errors and improving efficiency. In addition, it uses artificial intelligence and machine learning to detect and prevent security threats, such as phishing attacks and data breaches.

What is your favorite aspect of this product?

Easy to deploy and use. Significantly improves security. Simplifies access to applications for users. Reduces operational costs. Excellent technical support.

What do you dislike most about this product?

Can be costly for organizations with many users.

What recommendations would you give to someone considering this product?

Okta Identity Cloud is a comprehensive and scalable IAM solution that can help improve security, simplify application access and meet regulatory requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Het P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Needs better User interface and integration.

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

It has better multi-factor authentication features which makes tool secure for organization.

What is your favorite aspect of this product?

Better Security features

What do you dislike most about this product?

User interface

What recommendations would you give to someone considering this product?

Totally buy this product and worth it

Pros

Continually Improving Product
Efficient Service
Inspires Innovation
Saves Time

Latest Research

Okta Identity Cloud

What is Okta Identity Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

Okta Identity Cloud Ratings

91 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Okta Identity Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Identity Governance Software allows identities and access to be centrally managed through policies.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Access Request Management Software allows IT to track and manage user access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Password Management Software provides credential management and retrieval functionality.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Okta Identity Cloud Reviews

Tanuja B.

Works as expected

Likeliness to Recommend

Pros

Brandon L.

Robust identity and access management

Likeliness to Recommend

Pros

Het P.

Needs better User interface and integration.

Likeliness to Recommend

Pros

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Title

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Feature Ratings

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Provisioning Deprovisioning

Identity Governance

Activity Monitoring Alerts

Privileged Access Management

Access Request Management

Advanced Provisioning

Reporting

Mobility Support

Password Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training