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Notion

Notion

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details


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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Transparent
  • Helps Innovate

Feature Ratings

Average 85

Collaboration

90

Document Management

89

Planning and Scheduling

86

Workflow Management

86

Hierarchical Task Management

85

Mobile Access

84

Time & Expense Tracking

84

Dependency and Milestone Tracking

83

Resource Management

83

Budget Management

82

Reporting

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Customization

85

Ease of Implementation

84

Quality of Features

84

Usability and Intuitiveness

83

Ease of IT Administration

83

Breadth of Features

82

Ease of Data Integration

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

78

Vendor Support

77

Notion Reviews

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Notion : Manage Project better

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion user interface is extremely good and it provides the users the option to customize their workspace to suit their preference. It also allows user to make custom templates and user specific databases.

What is your favorite aspect of this product?

Notion pricing is a great value for money deal. It is rich of feature and is adaptive of various workflows .

What do you dislike most about this product?

The advance interface and adaptive nature makes the learning curve a bit steep and one has to put generous efforts in order to learn the platform.

What recommendations would you give to someone considering this product?

Please go through proper training and read documentation thoroughly in order to best use the app

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Chirag G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

The ultimate collaboration tool

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It enabled me to work on one single application instead of multiple applications- note taking, calendar, task managements, project timeline.

What is your favorite aspect of this product?

I like the interface a lot, it is very easy to browse and full of features. It has several templates to choose from specially for User Friendly Notes.

What do you dislike most about this product?

The learning curve is a bit high for this application, and also it lacks support for offline document editing.

What recommendations would you give to someone considering this product?

Go through the templates, they're great and will help you make an informed decision about what the product offers. Also, check for integrations with apps you use on daily basis, to see how it will play out for you in the long run,

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Sunil K.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Flexible all in one workspace that is powerful

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

I think that notion stand out because it combines multiple tools like notes, tasks, databases, and documentation in one place. Instead of switching between different apps, everything can be organized inside a single workspace. The flexibility is also a big difference, as users can design pages and systems based on their own needs rather than following a fixed structure.

What is your favorite aspect of this product?

My best part about Notion is its flexibility. I can create my own system for managing notes, tasks, and projects exactly the way I want. It helps keep everything in one place, which makes it easier to stay organized and reduces the need to use multiple tools.

What do you dislike most about this product?

according to me one thing which don’t like is that it can feel slow when working with large pages or databases. It also takes time to understand how to use it properly, especially for new users. Without a clear setup, it can become messy and difficult to manage.

What recommendations would you give to someone considering this product?

I would recommend Notion to anyone who wants a flexible workspace, but it’s important to spend some time learning how to structure it properly. Starting with simple templates can help, and gradually customizing them will make the experience much better.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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