What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Efficient Service
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Customer Service Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Vendor Support
Nimble Reviews
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Unleashing Agile Efficiency in Office Management!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Theodore O.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2023
Nimble is a great choice as a CRM.
Likeliness to Recommend
What differentiates Nimble from other similar products?
CRM software that is simple to use and built on relationships that are well-liked by the organization’s workforce. The best feature is it’s simple and improved interoperability with other apps. It also works with Gmail, Microsoft Outlook, and other social networks. It is useful for managing customer histories and tracking inputs. It also aids in the management and monitoring of team performance and activities. This program is fantastic for CRM administration, customer records, and even staff-related operations. Its display gathers all of the data that is used for managerial choices. It aids in the tracking of operations and the sales.
What is your favorite aspect of this product?
Nimble has a highly straightforward, efficient, and well-organized user interface. Importing contacts was simple and painless. The interface with Outlook is fantastic, allowing me to send personalized e-mails to multiple recipients that do not appear to be marketing communications. The pipeline feature provides a good insight into the sales process’s efficacy. Nimble features a mobile app that works in conjunction with the cloud version. The cost is quite affordable. It’s a vital part of my marketing toolkit and useful in a variety of other ways.
What do you dislike most about this product?
The only disadvantage of this software is its expensive price, which may be prohibitive for small businesses. However, I believe the price is reasonable.
What recommendations would you give to someone considering this product?
Nimble is highly user-friendly and focuses on my contacts, messaging, and calendars. This is 90% of what salespeople should concentrate on! Nimble’s Prospector App allows me to create, modify, and examine contact records on the fly from anywhere on the internet. This is especially significant given that LinkedIn and Facebook have both banned API access to CRM products. Nimble becomes an even more versatile and important tool with the addition of group messaging and email tracking! It’s excellent in every way, and no issues with customer relationship management have been discovered as of yet.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Nimble Nice CRM to have in general
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
