What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
90 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Inspires Innovation
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Request Tracing
Transaction Request Performance
Code Performance Monitoring
Application Metric Reporting
Error Reporting
Cloud/On-Prem/Hybrid Deployment
Non-Commodity Operating Systems
Server Monitoring
Real User Monitoring
Enterprise Cloud Platform Support
Synthetic Monitoring (RUM)
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
New Relic Reviews
Eric L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Next generation APM and Observability System
Likeliness to Recommend
What differentiates New Relic from other similar products?
With its comprehensive view of running code and extensive capabilities, it is one of the most powerful APM and observability systems. It facilitates efficient debugging of production difficulties, allowing us to rectify faults in the responsible programs with ease.
What is your favorite aspect of this product?
With its intuitive design, this product is very easy to use. Users can monitor and analyze infrastructure performance with the help of this elegantly designed tool. It is crucial for the expansion of any company.
What do you dislike most about this product?
I have no complaints. It has been providing me with satisfactory service for some time now. I am incredibly pleased with this product and the hard work of the technical support and feature update teams; The product is getting better and better.
What recommendations would you give to someone considering this product?
When this tool identifies poor performing codes, it becomes one of its best features. New Relic services are enhanced by its efficient notification and alert system. Everything works smoothly for me on this platform.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Helps Innovate
Vishal S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great product and competition is plentiful
Likeliness to Recommend
What differentiates New Relic from other similar products?
It has new age features.
What is your favorite aspect of this product?
The feature-robust set.
What do you dislike most about this product?
Integration limitations.
What recommendations would you give to someone considering this product?
Consider this and consider the competition.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
Cons
- Vendor Friendly Policies
- Vendor's Interest First
Shubham A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
New Relic Easy to use and Intuitive Interface
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic stands out for its seamless integration of application and infrastructure monitoring, providing comprehensive insights into system performance.
What is your favorite aspect of this product?
My favorite aspect of New Relic is its user-friendly interface, simplifying complex monitoring tasks with intuitive design.
What do you dislike most about this product?
My main dislike with New Relic is its pricing structure, which can be relatively high for smaller businesses or projects with budget constraints.
What recommendations would you give to someone considering this product?
i will recommend this it business to monitor application
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
