What is NetSuite PSA?
Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions. Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
93 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NetSuite PSA?
Pros
- Trustworthy
- Fair
- Generous Negotitation
- Over Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Knowledgebase
Task Management and Workflow
Process Automation
Mobile Access
Time Management
Billing
Security
Reporting
Expense Detail Tracking
Auditability
Project Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
NetSuite PSA Reviews
Linda S.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2020
improved the management of assets
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
Offered the correct products for the solutions we needed to manage our assets for a small business
What is your favorite aspect of this product?
That we can keep track of our assets and business more closely while cutting costs
What do you dislike most about this product?
There isn't anything that I dislike about this product
What recommendations would you give to someone considering this product?
Depending on their needs, it is a great product for our company. They should check this product out
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted May 2020
Easy to configure and manage administration
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Jordan C.
- Role: Vendor Management
- Industry: Government
- Involvement: Vendor Management and Renewal
Submitted May 2020
bit pricey but meets business needs and easy to le
Likeliness to Recommend
What differentiates NetSuite PSA from other similar products?
better functionality
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
nothing off head
What recommendations would you give to someone considering this product?
recommend strongly
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features