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Mindmatrix

Mindmatrix

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Mindmatrix
7.4 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


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Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

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Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

3
Since last award

91 Plan to Renew

9
Since last award

80 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

9% Negative
18% Neutral
73% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 88

Advanced Campaign Management

92

Email Marketing Automation

92

Multi Channel Integration

89

Marketing Operations Management

88

Social Media Marketing Management

88

Marketing Asset Management

88

Marketing Analytics

88

Mobile Marketing Management

87

Community Marketing Management

86

Advanced Data Segmentation

84

Marketing Workflow Management

84

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Ease of Data Integration

79

Vendor Support

78

Breadth of Features

78

Availability and Quality of Training

74

Usability and Intuitiveness

70

Quality of Features

70

Product Strategy and Rate of Improvement

68

Mindmatrix Reviews

Edgar T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional and effective software

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Because of its development, robotics, and excellent user and partner experience, Mindmatrix is the market leader. It is a marketing automation platform that includes features for channel marketing automation, sales enablement, and marketing automation of assets. Although the technology is fantastic on its own, execution, strategic planning, and user onboarding will be the obvious ways to gain a return on investment.

What is your favorite aspect of this product?

I could never find the time to collaborate with my crew on email and social media campaign writing, design, publishing, and tracking. We now have a reliable, expert method of communicating with our audience thanks to MindMatrix. The biggest advantage is we now have a strong communications strategy in place however it is still early in its implementation, so it is too soon to tell how it will affect sales.

What do you dislike most about this product?

Any CRM's internal operations are challenging, much like creating or changing material, and it's likely the feature that frustrates users the most with Mindmatrix's platform. It's not terrible; there is just a learning experience, just as with anything else. This is lessened by the help you receive from your marketing account representative and the assistants, who will also create material for you.

What recommendations would you give to someone considering this product?

The programme has fulfilled its promise to give me relevant content and an automated means to share it. It saves a tonne of time. However, what matters most is how skilled, helpful, and enjoyable it has been to work with it has been.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kimberly B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

" I recommend the program is excellent "

Likeliness to Recommend

7 /10

What differentiates Mindmatrix from other similar products?

This program is different from others because it is easy to use, because the customer service is great, and because it has a variety of functions.

What is your favorite aspect of this product?

We had fantastic marketing and sales teams, but as we expanded, we discovered that it was a little challenging to integrate these two roles and support our fast expanding sales department with limited marketing resources. Mindmatrix intervened in this situation and improved the synchronization of sales and marketing.

What do you dislike most about this product?

It is far more challenging to build up the platform's backend so that people can use it. It took some time to figure out how to build everything (adding coding to allow for cobranding, setting up drip campaigns so people can utilize it, and adjusting permissions for various user groups). The backend interface was considerably messier and less organized, and we had to experiment a lot to get a lot of the things we set up to function.

What recommendations would you give to someone considering this product?

I recommend it because it is simple to use, has excellent customer support, has extremely powerful features, and is suitable for channel marketing.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Denise W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A solid Lead Acquisition/Email Drip Platform

Likeliness to Recommend

9 /10

What differentiates Mindmatrix from other similar products?

Both the tracking and the material are satisfactory. Megan, my consultant, is invaluable in helping me fill my schedule and finalize my campaign creation before sending it to production.

What is your favorite aspect of this product?

Powerful material and easy-to-implement email drips. We assign a lead score based on how seriously they are considering using our services. Essential information is being made available. Because of this, I have more time on my hands than I would if I were actively engaged in the creative process.

What do you dislike most about this product?

Even though the email builder is quite complicated, we can still get emails made by contacting support. My recommendation is that you be able to import templates from Leadpages or Envato. To complete my set, this is the last thing I need.

What recommendations would you give to someone considering this product?

The quality of their assistance is their strongest suit. As opposed to other service providers, I have never had to wait more than a day to get a problem resolved, and I have never had to wait more than a day.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Most Popular Mindmatrix Comparisons

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