This content is currently locked.

Your current Infotech subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Mindmatrix Logo
Mindmatrix Logo
Mindmatrix

Mindmatrix

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Mindmatrix
7.4 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

Filter By

Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

3
Since last award

91 Plan to Renew

9
Since last award

80 Satisfaction of Cost Relative to Value

4
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

9% Negative
18% Neutral
73% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 88

Advanced Campaign Management

92

Email Marketing Automation

92

Multi Channel Integration

89

Marketing Operations Management

88

Social Media Marketing Management

88

Marketing Asset Management

88

Marketing Analytics

88

Mobile Marketing Management

87

Community Marketing Management

86

Advanced Data Segmentation

84

Marketing Workflow Management

84

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Ease of Data Integration

79

Vendor Support

78

Breadth of Features

78

Availability and Quality of Training

74

Usability and Intuitiveness

70

Quality of Features

70

Product Strategy and Rate of Improvement

68

Mindmatrix Reviews

Achiles G.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Provides great functionalities.

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

With Mindmatrix, channel training partners and salespeople may speed up turnaround times, boost income, and enhance sales. Mindmatrix assists teams with sales onboarding and training, and it offers tools for sales automating that speed up the tracking, connecting, responding to, and closing of prospects.

What is your favorite aspect of this product?

With my small staff, I would never have the time to create, design, publish, and track my email and social media campaigns. We now have a reliable, expert method of communicating with our audience thanks to MindMatrix. The biggest advantage is that we currently have a strong communications strategy in place however it is still early in its implementation, so it is too soon to tell how it will affect sales.

What do you dislike most about this product?

Since no PRM is flawless, in order to personalize any features, a ticket must be sent for a response or further development. Nevertheless, the majority of what we can create is adequate for serving Partners. Both the waiting period for some tickets and the order in which they are handled are not optimal.

What recommendations would you give to someone considering this product?

It is simple to assess the training's efficacy because to its built-in visibility tools and data. Playbooks serve as your salespeople's personal sat nav, giving them the precise instructions they need to close a lead. It automates routine but crucial actions like sending follow-up emails or posting updates on social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Raelyn J.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Marketing automation has become fun via Mindmatrix

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Your salespeople and channel partners can sell more products, more quickly, thanks to Mindmatrix, which guides you through every stage of the sales process from lead to revenue. Our salespeople can quickly create marketing brochures and email campaigns thanks to Mindmatrix. They are more efficient in the field and can better service their clients thanks to Mindmatrix.

What is your favorite aspect of this product?

For our business, it has been a terrific sales tool. Overall, it has been a pleasure working with Mindmatrix, and I would suggest them to most MSPs seeking site content and expansion. In my opinion, they provide excellent value for the money they charge. The sales and marketing divisions at our company have benefited greatly from this automation. The tool has generated enough growth to be profitable.

What do you dislike most about this product?

User interface for a typical user, several of the operations are too complicated. Because of the user interface's intricacy, I'm not giving it five stars. It can be a potent sales tool if you have the time to learn. However, I take far too long to create a straightforward email.

What recommendations would you give to someone considering this product?

Due to the fact that it is an enterprise product, it has a staggering array of functionality. Their support has always helped and demonstrated how to utilize the software if I wasn't sure how to accomplish something. The support team is simply the finest at what they do, and they are interested in learning about my company and how Mindmatrix can help us achieve our lead generating objectives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wareen I.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One of the easiest marketing tool

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

By utilizing information that our suppliers have already developed, their extensive library of content for IT providers helps us save time and money. We don't have to design or manage campaigns because of their concierge service, which frees us up to concentrate on strategy and outcomes. Our committed consultant assists us in utilizing new best practices. Their interaction with already-existing CRM systems aids in maintaining data synchronization between the two apps.

What is your favorite aspect of this product?

Through the efficient distribution of material relating to the IT business, using the Mindmatrix platform has enabled us increase brand awareness. This platform has freed us up to concentrate on engaging with our clients rather than getting bogged down in the upkeep of a continuous social networking and mail drip campaign. We've been encouraged by the sales training to think creatively and attack those areas that.

What do you dislike most about this product?

Some content groupings have names that make it difficult to understand the underlying content. Blog entries frequently require editing to make the language appear professional and may have glaring mistakes, etc. It might be frustrating when campaigns are sent out to clients incorrectly on occasion.

What recommendations would you give to someone considering this product?

The default Mindmatrix features work well for the majority of apps. We were successful in integrating our unique applications to provide our Partners with an one platform solution. Collaborating with the Mindmatrix team to launch and oversee the implementation has been a plus so far.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Mindmatrix Comparisons

Over 100 analysts waiting to take your call right now: +1 (703) 340 1171