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Mindmatrix

Mindmatrix

Composite Score
7.4 /10
CX Score
7.5 /10
Category
Mindmatrix
7.4 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


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Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

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Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

3
Since last award

91 Plan to Renew

9
Since last award

80 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

9% Negative
18% Neutral
73% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 88

Advanced Campaign Management

92

Email Marketing Automation

92

Multi Channel Integration

89

Marketing Operations Management

88

Social Media Marketing Management

88

Marketing Asset Management

88

Marketing Analytics

88

Mobile Marketing Management

87

Community Marketing Management

86

Advanced Data Segmentation

84

Marketing Workflow Management

84

Vendor Capability Ratings

Average 77

Ease of IT Administration

82

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Ease of Data Integration

79

Vendor Support

78

Breadth of Features

78

Availability and Quality of Training

74

Usability and Intuitiveness

70

Quality of Features

70

Product Strategy and Rate of Improvement

68

Mindmatrix Reviews

Melissa M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Improve your consumer acquisition methods.

Likeliness to Recommend

9 /10

What differentiates Mindmatrix from other similar products?

Brochures, presentations, emails, websites and landing pages can be produced locally and individually using Mindmatrix. With partner registration forms and lead qualification tools, the partner recruitment module can help you find and manage channel partners.

What is your favorite aspect of this product?

For reporting and learning more about channel partners, I like Mindmatrix. You can routinely receive notifications about potential customers' online behavior through various channels, including landing pages, websites, and social media. A database of guided sales processes with guides and asset suggestions can be created and maintained.

What do you dislike most about this product?

The stuff that is produced and made accessible to us for usage is relatively repetitious and has a fairly constrained scope.

What recommendations would you give to someone considering this product?

For training, onboarding, and guided selling, I advise using Mindmatrix. It has all the components of onboarding and sales training in one location. Sales automation can help merchants move products, quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fons J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

High value and robust software

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Our salespeople can quickly create advertising brochures and email campaigns thanks to Mindmatrix. They are more efficient in the field and can better service their clients thanks to Mindmatrix. And it's only one of the numerous advantages that Mindmatrix provides.

What is your favorite aspect of this product?

The email drip campaigns and social networking drip campaigns are good for maintaining our industry's public face, and I like them. The dashboards are practical for creating fresh marketing plans because they are simple to utilize and comprehend. The automation has made a significant difference for our marketing and sales teams. The tool has generated enough growth to be profitable.

What do you dislike most about this product?

We discovered several flaws in the program during the implementation phase, but the company appears to be making fantastic progress in fixing them. There is occasionally a learning curve when utilizing it. No pre-post-post review mechanism appears to exist to ensure that campaign aspects like text and visuals populate correctly.

What recommendations would you give to someone considering this product?

Due to the fact that it is an enterprise product, it has a staggering array of functionality. Their assistance has always helped and demonstrated how to utilize the software if I wasn't sure how to accomplish something. It keeps us current with leads and prospects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jordan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Solid and effective software.

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Extreme insight into the lead to revenue cycle, content utilization, and campaign efficacy is provided to marketing departments. Additionally, it aids in automating partner relationship management, channel partner marketing, partner enablement, partner concierge services, and email and social media marketing.

What is your favorite aspect of this product?

The application has fulfilled its promise to give us pertinent content and an automated method of distribution. It saves a ton of time. The fact that Zeba has been so professional, accommodating, helpful, and pleasant to work with is what's most crucial. Without her assistance in resolving some serious application-related problems, I would have canceled our subscription months ago.

What do you dislike most about this product?

Any CRM's internal operations are challenging, much like creating or changing material, and it's likely the feature that frustrates users the most with Mindmatrix's platform. It's not terrible; there is just a learning curve, just as with anything else. This is lessened by the help offered by your marketing account representative and the support staff, who will also create material with or for you.

What recommendations would you give to someone considering this product?

Although the technology is fantastic on its own, execution, strategic planning, and user onboarding will be the obvious ways to gain a return on investment. By utilizing information that our vendors have already developed, their extensive content library for IT service providers helps us save time and money. We don't have to design or manage campaigns because of their concierge service, which frees us up to concentrate on strategy and outcomes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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