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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

83

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

81

Data Analysis and Survey Function

81

State Transformation

80

APIs and Integration

80

Version Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Ease of Data Integration

83

Quality of Features

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Microsoft Forms Reviews

Parth K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Advanced data collection and usage methods

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The best part about Microsoft Forms unlike other tools is that you can use it anywhere. Use it internally as an employee survey or post it on your website and get very readable data that can be presented to others.

What is your favorite aspect of this product?

it is user-friendly with many options to make effective surveys, quizzes, polls and data integration with multiple users through invite links. There are also several options for analyzing the collected data.

What do you dislike most about this product?

There is nothing to dislike about Microsoft Forms. So far, no matter what features I have used while creating Microsoft forms, like collecting feedback and I have also filled out many Microsoft forms to give my feedback.

What recommendations would you give to someone considering this product?

I have tried it once, but now there are much better options on the market.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Jeffrey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Microsoft Forms ticks the boxes.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Ease of use with Office 365

What is your favorite aspect of this product?

It's simple to use for survey, at least for the most part.

What do you dislike most about this product?

Nothing really to be honest. 2 years ago, yea, a couple, but now, well. . . . I think it's doing just fine.

What recommendations would you give to someone considering this product?

It's a great product really, but you have to subscribe to Office 365.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

Washington N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

very easy to use

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

very intuitive to create new forms and add questions

What is your favorite aspect of this product?

easy to use and explain to users how to respond

What do you dislike most about this product?

he is very complete, there is nothing that I dislike at the moment

What recommendations would you give to someone considering this product?

more advanced tools to create quick assessments

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Fair

Most Popular Microsoft Forms Comparisons

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