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Microsoft Entra ID Logo Award Winner Product Badge
Microsoft Entra ID Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Entra ID

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Microsoft Entra ID
8.7 /10

What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details


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Awards & Recognition

Microsoft Entra ID won the following awards in the Identity and Access Management category

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Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

4% Negative
3% Neutral
93% Positive

Pros

  • Fair
  • Helps Innovate
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Password Management

87

Advanced Provisioning

86

Activity Monitoring Alerts

85

Web Cloud Single Sign on (SSO)

85

Multi-Factor Authentication (MFA)

84

Privileged Access Management

84

Identity Governance

83

Access Request Management

83

Mobility Support

82

Reporting

81

Provisioning Deprovisioning

78

Vendor Capability Ratings

Average 82

Quality of Features

85

Vendor Support

85

Business Value Created

84

Ease of IT Administration

82

Breadth of Features

82

Availability and Quality of Training

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Ease of Customization

80

Microsoft Entra ID Reviews

Patrick P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product that supports identity management

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

Tightly integrates with various other tools that Microsoft has developed

What is your favorite aspect of this product?

The ease of use in configuring the solution to meet our needs

What do you dislike most about this product?

The support is not always the best.

What recommendations would you give to someone considering this product?

Evaluate various vendors to consider different prices for a similar solutions. The licenses may be cheaper as the Multifactor authentication feature available through licenses through Microsoft can get expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time
  • Less Effective Service
  • Less Caring

Kuntal B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Seamless integration, super easy, well build produ

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

Just In time access

What is your favorite aspect of this product?

Role based access

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Please use this product for your organization’s safety

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Mansi R.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2026

Reliable access management without much hassle

Likeliness to Recommend

9 /10

What differentiates Microsoft Entra ID from other similar products?

It works well with the Microsoft tools we already use, so managing user access and permissions feels fairly straightforward. I also like having better visibility into who has access to what.

What is your favorite aspect of this product?

For me, the biggest benefit is the added control over user access. It makes it easier to manage employee accounts and permissions, which is useful when dealing with finance-related systems and sensitive information.

What do you dislike most about this product?

Some of the settings can be confusing at first, especially for someone who is not from an IT background. It takes a little time to understand the different options and configure everything correctly.

What recommendations would you give to someone considering this product?

If your company already uses Microsoft products, I think it is worth considering. Spend some time planning your access structure before setup, as this will make ongoing user and permission management much easier.

Pros

  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Microsoft Entra ID Comparisons

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