What is Microsoft Dynamics 365?
Dynamics 365 (previously Microsoft Dynamics 365 ERP) offers AI-powered ERP and CRM applications to help you better manage sales, service, finance, and supply chain operations. Use them individually or together to connect teams, processes, and data for improved efficiency and new insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
85 Plan to Renew
3
Since last award
76 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365?
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Accounting and Financial Management
Governance Risk and Compliance
Customer Relationship Management
Industry Specific Capabilities
Service Management
Procurement Management
Human Capital Management
Supply Chain Management
Job and Project Management
BI and Performance Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
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Microsoft Dynamics 365 Reviews
Melanie N.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Extremely user friendly and easy to use.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 from other similar products?
Thanks to our business partner who introduced it to us, Microsoft Dynamics 365 ERP is the greatest resource planning tool we have discovered for our organization so far. Implementing it made our job more simpler and more efficient. With this technology, allocating the competent person to certain duties is made easier.
What is your favorite aspect of this product?
When it comes to picking our favorite features, it might be difficult because there are so many functionalities we appreciate and use frequently to get much more out of it. Anyhow, for our Field Operations, we enjoyed its entirely offline characteristics. However, in general, allowing for flexibility and the ability to see projects, customer data, contact details, and other information totally offline is a fantastic method to encourage workers in this field.
What do you dislike most about this product?
The system can break occasionally, which is a concern because it makes altering some data time- and effort-consuming. Due to the abundance of customization options, managing accounts and credentials is also highly challenging. When it begins to lag, it might be annoying. Sincerity be told, I frequently find it to be on the weaker side.
What recommendations would you give to someone considering this product?
Its ability to list all information well about processes, abilities, and equipment needed to complete them is a highly useful feature. Task planning and assignment are now completely automated. It has excellent reporting features and provides a wealth of data about the jobs and expert abilities. This item is very scalable.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Manish D.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Class leading business solution
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 from other similar products?
Range of features
What is your favorite aspect of this product?
One stop destination for all business needs
What do you dislike most about this product?
More features can be added to improve user efficiency
What recommendations would you give to someone considering this product?
Go for it without any doubt
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sunil L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Great product of Microsoft
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 from other similar products?
Microsoft Dynamic 365 is a great product for ERP and day to day financial management
What is your favorite aspect of this product?
Dynamics 365 ERP is good to manage business tasks and also helps to collaborate effectively.
What do you dislike most about this product?
This has very limited features of integration with different customized tools which should improved.
What recommendations would you give to someone considering this product?
Dynamics 365 ERP is a must have tool to manage your financial data and day to day business needs.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
