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Microsoft Authenticator Logo
Microsoft Authenticator Logo
Microsoft Corporation

Microsoft Authenticator

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Microsoft Authenticator
8.9 /10

What is Microsoft Authenticator?

Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.

Company Details


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Microsoft Authenticator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Authenticator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Authenticator?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Security Protects
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

OTP Authentication

89

Multi-Device Protection

88

Biometrics Authentication

86

Email Authentication

86

Role and User Management

84

Browser Push Notifications

84

Soft Token Authentication

84

Role-Based Multi-Factor Authentication

83

Hard Token Authentication

82

Adaptive Authentication (Risk-based)

82

Phishing Resistance MFA

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

82

Ease of IT Administration

82

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Microsoft Authenticator Reviews

Shubham S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good Authentication Feature

Likeliness to Recommend

9 /10

What differentiates Microsoft Authenticator from other similar products?

Microsoft Authenticator is fairly better then other authenticators because it has many useful features saving passwords, Address etc. You can sync your outlook id with Microsoft Authenticator to save passwords and Address for autofill on apps and sites. Overall much better features then other authenticators.

What is your favorite aspect of this product?

The best thing about Microsoft Authenticator is password and address saving feature. Now I don’t have to remember or write password, just save it and autofill at the time of use. Other best feature is adding multiple account for authentication. They have one more feature called Verified ID's for which I am not sure.

What do you dislike most about this product?

Nothing as much I use it as a daily authenticator and the app updates are frequently so no dislike at this moment.

What recommendations would you give to someone considering this product?

If you want to have a secure and easy authenticator for your daily using app like Instagram, LinkedIn etc you can defiantly go with this. For Company use also this is best authentication app. Highly recommended.

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

bibin c.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Microsoft authenticator for security

Likeliness to Recommend

9 /10

What differentiates Microsoft Authenticator from other similar products?

Easy to login through scan and downloading from app store also easy small amount of file size only

What is your favorite aspect of this product?

can backup all accounts information on cloud, if you want you can rearrange the accounts and also we can select show code option only we one time code

What do you dislike most about this product?

Some time delay in notification due to internet lag

What recommendations would you give to someone considering this product?

Good for Security purpose for all medium, big and small industries and companies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faramade Gloria O.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Very safe and easy to navigate. Totally recommend

Likeliness to Recommend

10 /10

What differentiates Microsoft Authenticator from other similar products?

I have not used any other one besides Microsoft Authenticator but its UI is very simple and easy to navigate. It is not cluttered or full of unnecessary features. What makes it safer is the fact that the authentication codes are usually changed almost every minute.

What is your favorite aspect of this product?

The simple interface and ease of use

What do you dislike most about this product?

Nothing because it serves its purpose effectively and efficiently

What recommendations would you give to someone considering this product?

It is very safe for use and easy to navigate.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Microsoft Authenticator Comparisons

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