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MarketMuse by Siteimprove

MarketMuse

Composite Score
7.1 /10
CX Score
7.0 /10
Category
MarketMuse
7.1 /10

What is MarketMuse?

MarketMuse provides a fast and efficient Search Engine Optimization platform that analyzes your entire website to give you personalized, objective insights so you can confidently plan better and faster.

Company Details


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Awards & Recognition

MarketMuse won the following awards in the Search Engine Optimization category

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MarketMuse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MarketMuse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MarketMuse?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Altruistic

Cons

  • Vendor's Interest First

Feature Ratings

Average 78

Competition Analysis

86

Content Optimization

84

On-Page Tracker/Optimization

81

Alerts

79

Analytics and Reporting

76

Holistic Visibility Tracking

73

Keyword Research

71

Auditing

70

Local SEO

70

Backlink Tools

68

Rank Tracking

66

Vendor Capability Ratings

Average 76

Ease of Implementation

83

Ease of Data Integration

81

Business Value Created

80

Ease of IT Administration

79

Quality of Features

77

Availability and Quality of Training

76

Vendor Support

75

Usability and Intuitiveness

73

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Ease of Customization

72

MarketMuse Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

It has great potential

Likeliness to Recommend

6 /10

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Vendor's Interest First
  • Under Delivered

Ravi C.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Very efficient tool for marketers.

Likeliness to Recommend

8 /10

What differentiates MarketMuse from other similar products?

The features to research the serp and compitition analysis is something I really use and find helpful.

What is your favorite aspect of this product?

Compitition analysis

What do you dislike most about this product?

User interface

What recommendations would you give to someone considering this product?

If they are into market research and serp analysis, they should definitely try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Friendly Negotiation

Lindsay R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Unreliable and difficult to use

Likeliness to Recommend

1 /10

What differentiates MarketMuse from other similar products?

I was really excited about the potential of using Market Muse to help me develop smart outlines for my content, but unfortunately, the results it delivered were simply relevant to my topics.

What is your favorite aspect of this product?

Keyword research

What do you dislike most about this product?

Unfortunately, this product investment was a big dud for us. I was hoping that the SEO optimization and outline development aspect would help me create outlines for content that were aligned with my topic and keyword efforts and quite simply, it was not. The process tax for using Market Muse made it not worth it to me. My freelancers told me it often crashed for them when they were trying to use the optimize tool. I also found the platform to me unreliable. Thankfully for us, it never resulted in a significant loss of content, but it's not worth it.

What recommendations would you give to someone considering this product?

To be fair, it has been over a year since I used the platform, so there's a chance they've made significant improvements, but that's what it would take to get me to ever consider this product again. My recommendation for others, based on my experience, would be to keep looking.

Pros

  • Caring
  • Continually Improving Product
  • Efficient Service
  • Respectful

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

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