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Madwire

Marketing 360

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Marketing 360
8.2 /10

What is Marketing 360?

One thing that is unique about the Marketing 360™ platform is the combination of talent & technology. This means, you not only get the tools you need to market and grow your business online, but you also get a dedicated marketing team who does everything for you. This allows you to focus on running your business while we focus on driving you business.

Company Details


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Marketing 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Marketing 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Marketing 360?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 85

Sales Intelligence & Conversion Rates

91

Dynamic Content

91

Campaign Management

90

Email Delivery

90

Contact Database

89

A/B Testing

89

Segmentation

88

Auto-Responders

85

SPAM Compliance

84

Content Authoring

84

Text Messaging

83

Vendor Capability Ratings

Average 84

Product Strategy and Rate of Improvement

87

Vendor Support

86

Availability and Quality of Training

86

Ease of IT Administration

86

Business Value Created

85

Breadth of Features

84

Ease of Implementation

84

Quality of Features

83

Ease of Data Integration

82

Ease of Customization

81

Usability and Intuitiveness

80

Marketing 360 Reviews

Sonal J.

  • Role: Operations
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Covers the 360 degree view of marketing needs!

Likeliness to Recommend

9 /10

What differentiates Marketing 360 from other similar products?

Great training (PPT) to all the staff and employees for using the tool Efficient A/B testing setup and tracking mechanism Detailed and actionable data presentation Automated targeting of customer basis demographies and actions

What is your favorite aspect of this product?

Scheduled automated communications (emails, sms, notifications) is just fantastic with an amazing success rate It helped us meet our acquisition targets ahead of the timelines using personalised targeting! Reduced reliability on big dedicated marketing teams

What do you dislike most about this product?

The pricing of the tool is expensive compared to industry benchmarking. Intermediate support to data team can be extended better in terms of reachability and resolution both

What recommendations would you give to someone considering this product?

Pricing should be reduced and more customised (pay per use model, total campaigns model, total notifs/emails model etc) The user interface is basic and can be upgraded to make it more appealing

Pros

  • Inspires Innovation
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First

Karl M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Program wonderful and always helpful"

Likeliness to Recommend

7 /10

What differentiates Marketing 360 from other similar products?

Its simplicity of use and high quality of customer service set it apart from competing products. a well-thought-out program

What is your favorite aspect of this product?

A fantastic technology, Marketing360, enables you to expand your marketing programs and staff. It's a one-stop shop for anybody looking to expand their firm. They are simple to use and have a great support staff.

What do you dislike most about this product?

In terms of social media marketing, I'm not a fan of the calendar function. Because of the calendar element, it was often difficult for me to see what had been uploaded that day.

What recommendations would you give to someone considering this product?

Shop around, since M360 isn't flawless. They're hard to top in terms of both convenience and quality.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Transparent
  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Suitable Marketing Program for Business Services.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
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