What is KnowBe4 Security Awareness Training?
KnowBe4's Security Awareness Training (KSAT) is the world's largest security awareness and simulated social engineering product. It combines an expansive content library localized in 35 languages, AI-driven simulated phishing and training, and enterprise-grade reporting. On average, KSAT reduces an organization's Phish-prone Percentage (phishing click rate) from 30% to less than 5% after 12 months.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Fair
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
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Feature Ratings
Interactive Training
Content Quality
Topic Breadth
Knowledge Tests
Variety of Training Materials
Ease of User Management
Simulated Attacks
Real-time analytics
Integration
LMS Integration
Customizability
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Availability and Quality of Training
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
KnowBe4 Security Awareness Training Reviews
Sachin T.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Apr 2025
Empowering Security Awareness, one click at a time
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
Interactive Content Phishing Simulation Customizable Content
What is your favorite aspect of this product?
Interactive Training Modules Phishing Simulation Real-Time Analytics
What do you dislike most about this product?
Content Repetition Limited Customization Technical Issues
What recommendations would you give to someone considering this product?
Assess Organizational Needs Define Training Objectives Evaluate Customization Options
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pallavi V.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Apr 2025
Very good software, lots of training modules
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
Realistic Phishing Simulations Detailed Reporting and Metrics Gamification & User Engagement
What is your favorite aspect of this product?
It’s hands-on learning in real time. It adapts to modern threats.
What do you dislike most about this product?
User Interface & Reporting Can Feel Clunky at Times
What recommendations would you give to someone considering this product?
Define Your Goals Before You Start Pick the Right Subscription Tier
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeneen R.
- Role: Finance
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Feb 2024
This is a great and easy to use software.
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The software helps companies take preventative measures ahead of time until other similar products. The layout of this software helps everything stay organized.
What is your favorite aspect of this product?
I love the brief updates about the news that’s incorporated into this software. It’s interesting to see the combination.
What do you dislike most about this product?
There is nothing I dislike. The software has helped my company work better.
What recommendations would you give to someone considering this product?
Test it out and train employees to work with this before mandating it.
Pros
- Enables Productivity
- Efficient Service
- Acts with Integrity
- Includes Product Enhancements
Cons
- Less Respectful
- Less Friendly Negotiation
- Leverages Incumbent Status
