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JumpCloud

JumpCloud

Composite Score
7.5 /10
CX Score
7.7 /10
Category
JumpCloud
7.5 /10

What is JumpCloud?

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.

Company Details


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Awards & Recognition

JumpCloud won the following awards in the Privileged Access Management category

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JumpCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JumpCloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JumpCloud?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Feature Ratings

Average 81

Compliance Reporting

84

Privileged Account Life Cycle Management

83

Account Vaulting

83

Privileged User Behavior Analytics

82

Third Party Integrations OOTB

81

Agentless Deployment

80

APP to APP Password Management

78

Privileged Account Discovery

77

Reporting and Dashboards

76

Privileged Remote Access

73

Vendor Capability Ratings

Average 81

Quality of Features

84

Breadth of Features

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Business Value Created

82

Ease of IT Administration

82

Usability and Intuitiveness

80

Availability and Quality of Training

79

Ease of Data Integration

79

Vendor Support

78

Ease of Customization

76

JumpCloud Screenshots

JumpCloud Videos

JumpCloud Reviews

Ernesto C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great suite of features at an affordable price!

Likeliness to Recommend

10 /10

What differentiates JumpCloud from other similar products?

A more simple approach to an all-in-one MDM & DaaS solution

What is your favorite aspect of this product?

Continuously improving. All cloud based.

What do you dislike most about this product?

Still in it's early stages so some features are missing that would be nice to have.

What recommendations would you give to someone considering this product?

If you are looking for DaaS and MDM in-one package this is the perfect solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Pretty happy with the system

Likeliness to Recommend

8 /10

What differentiates JumpCloud from other similar products?

It's a bit unique that it manages Mac and Windows devices

What is your favorite aspect of this product?

It works! I was actually a bit skeptical and pleasantly surprised!

What do you dislike most about this product?

Not always easy and the integrations we need aren't too available

What recommendations would you give to someone considering this product?

Definitely look into it!

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service

Dinusha T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Product exceed expectation

Likeliness to Recommend

10 /10

What differentiates JumpCloud from other similar products?

Secure product architecture and design which meet most of the international compliance

What is your favorite aspect of this product?

RADIUS Server Capabilities

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

Always do a Proof of concept with the partner or reseller

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular JumpCloud Comparisons

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