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Icertis

Icertis Contract Management Platform

Composite Score

7.1 /10

CX Score

7.2 /10

51 Reviews Write a Review

What is Icertis Contract Management Platform?

The Icertis Contract Management (ICM) platform is the leading contract management solution in the cloud. ICM’s easy-to-use, intelligent, enterprise-wide contract management software transforms the foundation of commerce by turning contracts into valuable corporate assets. The Icertis platform has powerful features that address all types of contracts, throughout the entire contract lifecycle, across the enterprise.

Company Details

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Awards & Recognition

Icertis Contract Management Platform won the following awards in the Contract Discovery and Analytics category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Icertis Contract Management Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Icertis Contract Management Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

6
Since last award

93 Plan to Renew

5
Since last award

74 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Icertis Contract Management Platform?

5% Negative

7% Neutral

88% Positive

Pros

Effective Service
Performance Enhancing
Fair
Saves Time

Feature Ratings

Average 78

Custom Search

AI Powered Analysis

3rd Party Integration

Phase Analysis

Optical Character Recognition

Smart Filters

Intelligent Contract Discovery

Trainable System

Intelligent Recommendations

Configurable Access Controls

Intelligent T&C Extraction

Vendor Capability Ratings

Average 78

Quality of Features

Vendor Support

Ease of Data Integration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Breadth of Features

Also Featured in...

Contract Lifecycle Management

Score 7.0

View Icertis Contract Management Platform in this category (opens in a new tab)

Icertis Contract Management Platform

What is Icertis Contract Management Platform?

Company Details

Need Assistance?

Awards & Recognition

Icertis Contract Management Platform Ratings

82 Likeliness to Recommend

6 Since last award

93 Plan to Renew

5 Since last award

74 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Icertis Contract Management Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Custom Search Create customer search policies to identify risk and revenue opportunities for a Line of Business (LOB).

AI Powered Analysis Automate the contract review and clause extraction process to yield insights from unstructured data leveraging ML, NLP, deep learning, latent semantic indexing.

3rd Party Integration Ability to access and run search and discovery and extraction across 3rd party systems.

Phase Analysis Automated identification of key phrases from the data set, ranked by occurrence.​

Optical Character Recognition Optical Character Recognition (OCR) capabilities to accurately extract text from contract images.

Smart Filters Granular control of scope of search based on metadata criteria such as date, source, file type.

Intelligent Contract Discovery Search, discover, and index contracts from CRM, procurement, marketing, HR, ECM, etc., centralize document copies and extract/import to target system(s).

Trainable System System learns to extract information unique to the organization’s contracts or defined criteria.

Intelligent Recommendations Identifies risk areas in contract areas vs. standard clause library or custom generated flags.

Configurable Access Controls Role and user based security access controls. ISO 27002 compliant.

Intelligent T&C Extraction Automated section, clause and term level identification and extraction based on pre-programmed rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.