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Gravity Forms Logo
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Rocketgenius , Inc.

Gravity Forms

Composite Score
7.2 /10
CX Score
7.4 /10
Category
Gravity Forms
7.2 /10

What is Gravity Forms?

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes.

Company Details


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Awards & Recognition

Gravity Forms won the following awards in the Online Forms category

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Gravity Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gravity Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gravity Forms?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Transparent

Feature Ratings

Average 80

APIs and Integration

85

Drag and Drop Design

84

Field Configuration and Customization

84

Mobility

82

Security

81

Workflow Automation

80

Data Analysis and Survey Function

79

Electronic Signatures

74

Version Management

70

State Transformation

68

Vendor Capability Ratings

Average 79

Business Value Created

83

Vendor Support

81

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

79

Ease of Implementation

78

Breadth of Features

78

Usability and Intuitiveness

77

Quality of Features

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

74

Gravity Forms Reviews

Flavio M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful Forms plugin

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

Flexibility. Integration with other systems and APIs. Customization.

What is your favorite aspect of this product?

Cost-benefit. Relatively inexpensive for all features and business value.

What do you dislike most about this product?

Sometimes customization can get a bit technical and complicated.

What recommendations would you give to someone considering this product?

Try it first. This isn't expensive, so try and see if it meets your needs.

Pros

  • Transparent
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Brent J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Extremely reliable and easy to use.

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

A great selection of add-ons, and easily accessible entries.

What is your favorite aspect of this product?

I really love how the entries are stored directly in the CMS. This makes it easy to retrieve entries if the email does not deliver for whatever reason.

What do you dislike most about this product?

I wish it was just a little easier to customize, however most of the ready classes help with this.

What recommendations would you give to someone considering this product?

I would recommend a higher-tier purchase due to the add-ons included. They make 3rd party integrations seamless.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jeff M.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Flexible product that meets many needs.

Likeliness to Recommend

7 /10

What differentiates Gravity Forms from other similar products?

Easily integrates with a variety of services.

What is your favorite aspect of this product?

Flexibility of the toolset.

What do you dislike most about this product?

Version 2.5 introduced some issues that had never been seen before.

What recommendations would you give to someone considering this product?

Quality tool that can will solve a variety of problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
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