GPS Insight Customer Reviews 2026 | Fleet Management

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GPS Insight

Composite Score

8.3 /10

CX Score

8.3 /10

94 Reviews Write a Review

What is GPS Insight?

GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.

Company Details

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Awards & Recognition

GPS Insight won the following awards in the Fleet Management category

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2026 Data Quadrant Champion

Latest Award, 2026

0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

Service Experience

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

Strategy and Innovation
Service Experience

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

GPS Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GPS Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GPS Insight?

9% Negative

9% Neutral

82% Positive

Pros

Respectful
Security Protects
Enables Productivity
Performance Enhancing

Feature Ratings

Average 79

Vehicle Management

GPS Tracking

Dispatch Management

Fuel Management

Vendor Management

Driver Management

Order Management

Fleet Maintenance

Asset Management

Cargo Management

Inventory and Field Parts Management

Vendor Capability Ratings

Average 76

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

GPS Insight Reviews

Billy W.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

We have been happy overall with the software

Likeliness to Recommend

9 /10

What differentiates GPS Insight from other similar products?

Nothing really differentiates the product. They are all very similiar in capabilities and function

What is your favorite aspect of this product?

Tracking our drivers to help us be more productive

What do you dislike most about this product?

Fleet maintenance has been difficult. Vendors can never find our fleet account.

What recommendations would you give to someone considering this product?

No advice really other than to test them all and see which one works best for you. We feel insight has good value to price

Pros

Saves Time
Client Friendly Policies
Acts with Integrity
Reliable

Jenna N.

Role: Human Resources
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

Easy to use asset management and reporting

Likeliness to Recommend

8 /10

What differentiates GPS Insight from other similar products?

No hassle communication. No unnecessary upselling.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

I would like more customizable fields for reporting

What recommendations would you give to someone considering this product?

GPS insight has a fair pricing and quick / friendly customer support response time.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Sigry F.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Overall Great Product with occasional glitches

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

Other than pricing, the ease of self-installation instead of having a tech come for each issue as well as the quick turnaround when ot comes to customer service. I appreciate GPS always make sure their cases are closed and no one is left behind :)

What is your favorite aspect of this product?

The ease of inistallation esoeically for adding new vehicles 10/10 !!!

What do you dislike most about this product?

The faulty glitches that happen from time to time such as trackers not tracking correctly, or the car is parked but the tracker says their speeding, etc. It isn't a major part and you can go weeks without having a glitch but it does occur

What recommendations would you give to someone considering this product?

Make sure you have your vehicle info, alerts and landmarks set-up to get the most out of this products - very effective and efficent if used properly

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Latest Research

GPS Insight

What is GPS Insight?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

GPS Insight Ratings

86 Likeliness to Recommend

92 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love GPS Insight?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Order Management Includes order entry, order processing, order tracking, and parts management.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

GPS Insight Reviews

Billy W.

We have been happy overall with the software

Likeliness to Recommend

Pros

Jenna N.

Easy to use asset management and reporting

Likeliness to Recommend

Pros

Sigry F.

Overall Great Product with occasional glitches

Likeliness to Recommend

Pros

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1
Since last award

2
Since last award

Feature Ratings

Vehicle Management

GPS Tracking

Dispatch Management

Fuel Management

Vendor Management

Driver Management

Order Management

Fleet Maintenance

Asset Management

Cargo Management

Inventory and Field Parts Management

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization