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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Quality of Features

85

Ease of Implementation

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

83

Vendor Support

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

GoTo Meeting Reviews

Rudra K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Virtual sales meetings and client communications.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Its ability to simplify professional interactions with prospects customers and distributed teams was impressive for sales teams. Stable connectivity and easy meeting access allowed participants to join quickly without any complicated setup.

What is your favorite aspect of this product?

Calendar integrations and meeting scheduling features help organize daily sales activities. Remote sales teams find it much easier to manage collaboration and internal strategy discussions.

What do you dislike most about this product?

Additional tools may be required for large scale webinars and highly interactive events. New users may take some time to understand advanced settings and customization options.

What recommendations would you give to someone considering this product?

The platform is also very useful for internal sales coaching, performance reviews and strategy discussions. Meeting recordings and collaboration tools enhance knowledge sharing and support team productivity.

Pros

  • Helps Innovate
  • Unique Features
  • Respectful
  • Fair

Cons

  • Less Productive
  • Less Efficient Service
  • Less Effective Service

Mark H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Smooth Virtual Meetings with Stable Performance.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

The great thing is that GoTo Meeting doesn’t require an account to call. I send a link, people sign in by typing their name. Zoom sometimes asks for a password, sometimes asks to download the app. GoTo Meeting is very easy for all of our employees to use without much complications.

What is your favorite aspect of this product?

My favorite part is the recording feature of this tool which allows me to record all the meetings in it. This feature saves me a lot of time and no one misses the training. I can also see chat and polls in the recording.

What do you dislike most about this product?

I don’t really like the outdated interface of this tool which doesn’t get updated at all. Zoom and Teams are very modern and beautiful but GoTo's interface is boring.

What recommendations would you give to someone considering this product?

If your training involves a lot of videos and animations, GoTo Meeting is better. Always save your recordings to the cloud, not on your computer. And most importantly, never have more than 100 people without a co-host or you'll be really frustrated.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Mahesh J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Reliable and simple meetings, has modern features.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

What differentiates is that the GoTo Meeting is that it focuses heavily on being simple, reliable, and secure, rather than trying to be an all in one collaboration suite. Compared to tools like Zoom or Teams, it feels more like a dedicated meeting solution that just works smoothly without too many extra layers. Another thing its strong performance and stability that is it is less lag and keeps consistent uptime.

What is your favorite aspect of this product?

My favorite aspect I can feel is that the GoTo Meeting is its reliability that it consistently delivers smooth, stable meetings without glitches, which makes it feel dependable, especially for important calls where you just want things to work without any hassle.

What do you dislike most about this product?

What I dislike the most about GoTo Meeting is that it feels a bit limited compared to newer tools while it’s reliable, it doesn’t offer as many advanced collaboration features or integrations, which can make it feel a little outdated for teams that want an all rounder workspace. It also has strong performance.

What recommendations would you give to someone considering this product?

If someone is considering GoTo Meeting, I’d recommend using it mainly if your priority is simple and reliable meetings, not an all in one collaboration tool. It works best for small to mid-sized teams that just need stable video calls without too many extra features. Also, try the free version or trial first to see if it fits your workflow, and keep your expectations realistic and it’s strong on basics but a bit limited when it comes to advanced features and integrations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Caring

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