What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Saves Time
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Instant Messaging
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
GoTo Meeting Reviews
Daniel C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2022
A solid experience, doesn't stand out post-COVID
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It offers a few more robust options when compared to free alternatives such as GoogleMeet and Zoom, though those products have grown a lot in the past year. I do like the moderation tools, the response questions, and the overall reliability.
What is your favorite aspect of this product?
The GoToWebinar features of this work really well, and enabled our educators to schedule numerous meetings with both current parents and prospective families. Especially during COVID, this was essential!
What do you dislike most about this product?
It feels very stuck in time, with few improvements since I started using it. Would have loved to see some new developments due to COVID that would have benefited our organization, but the only "out of the box" solutions they offered came with a big price tag.
What recommendations would you give to someone considering this product?
Really consider if the cost is worth it, given alternatives. It is a solid product, just make sure that it gives you everything that you are looking for and that you have a couple other options to price-check against.
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Generous
Alexis Eugenio M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Confusing and oudated look
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Looks more reliable than others
What is your favorite aspect of this product?
High attendance meetings.
What do you dislike most about this product?
Confusing interface
What recommendations would you give to someone considering this product?
Just recomended for big teams
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
Cons
- Slower Product Innovation
- Less Productive
- Commodity Features
Veronica M.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
An exceptional tool with very nice video quality.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting is a solid and incredible application everyone should give a try. What i like most about it is its affordability, accessibility and flexibility. It is a powerful and easy-to-use application that does not demand any training to get started with. It supports great features like video and audio calls, file sharing and screen sharing. I like the ability to interact face to face with my clients regardless of where they are.
What is your favorite aspect of this product?
It is a great and reliable application for online meetings, conferencing and file sharing. Again, it is a great collaborative tool since it enables us to easily collaborate with clients and business partners around the world. Its video and audio quality is high which makes it a super brilliant application for webinars and online training. GoToMeeting cost is friendly thus making it affordable.
What do you dislike most about this product?
I can't remember anything that didn't work well. It is a great and fantastic solution for all sizes of companies.
What recommendations would you give to someone considering this product?
To all prospective customers out there, i urge them to go ahead and consider GoToMeeting as it is a fantastic and exceptional tool for communications and it is cost effective.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy