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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Daniel C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

A solid experience, doesn't stand out post-COVID

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It offers a few more robust options when compared to free alternatives such as GoogleMeet and Zoom, though those products have grown a lot in the past year. I do like the moderation tools, the response questions, and the overall reliability.

What is your favorite aspect of this product?

The GoToWebinar features of this work really well, and enabled our educators to schedule numerous meetings with both current parents and prospective families. Especially during COVID, this was essential!

What do you dislike most about this product?

It feels very stuck in time, with few improvements since I started using it. Would have loved to see some new developments due to COVID that would have benefited our organization, but the only "out of the box" solutions they offered came with a big price tag.

What recommendations would you give to someone considering this product?

Really consider if the cost is worth it, given alternatives. It is a solid product, just make sure that it gives you everything that you are looking for and that you have a couple other options to price-check against.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Generous

Alexis Eugenio M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Confusing and oudated look

Likeliness to Recommend

3 /10

What differentiates GoTo Meeting from other similar products?

Looks more reliable than others

What is your favorite aspect of this product?

High attendance meetings.

What do you dislike most about this product?

Confusing interface

What recommendations would you give to someone considering this product?

Just recomended for big teams

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Productive
  • Commodity Features

Veronica M.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

An exceptional tool with very nice video quality.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a solid and incredible application everyone should give a try. What i like most about it is its affordability, accessibility and flexibility. It is a powerful and easy-to-use application that does not demand any training to get started with. It supports great features like video and audio calls, file sharing and screen sharing. I like the ability to interact face to face with my clients regardless of where they are.

What is your favorite aspect of this product?

It is a great and reliable application for online meetings, conferencing and file sharing. Again, it is a great collaborative tool since it enables us to easily collaborate with clients and business partners around the world. Its video and audio quality is high which makes it a super brilliant application for webinars and online training. GoToMeeting cost is friendly thus making it affordable.

What do you dislike most about this product?

I can't remember anything that didn't work well. It is a great and fantastic solution for all sizes of companies.

What recommendations would you give to someone considering this product?

To all prospective customers out there, i urge them to go ahead and consider GoToMeeting as it is a fantastic and exceptional tool for communications and it is cost effective.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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