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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Yuri G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

There is no better tool for video conferencing!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has played a very important role in both internal and external communication in my organization. Teams and departments have been able to hold meetings with each other whenever necessary and it has never been a problem. GoToMeeting has also helped us to expand the ways in which we can provide customer service and support to our clients without them having to travel to our offices, which has been beneficial for us as well as for many of our clients.

What is your favorite aspect of this product?

I love GoToMeeting because it opens up stable communication and collaboration possibilities with all my colleagues. It is such a well designed and easy to use tool that no further training is needed to take advantage of its functions. Currently, it is used by everyone in my organization and even by many of our clients as it is a suitable platform for productive meetings, discussions, brainstorming, presentations and even remote support and assistance.

What do you dislike most about this product?

I feel limitations within the chat function, also, there are few third party tools with which it successfully integrates.

What recommendations would you give to someone considering this product?

It is my favorite video conferencing tool by far; it is very easy to use and its features strengthen my organization's communication and collaboration; definitely highly recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Sahiduzzaman S.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Worked ok but was some time ago

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

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