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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Roman A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Go to collaborate! Let's go to the meeting!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting has been instrumental within my organization to start fostering internal communication. Teams have been able to take advantage of it to collaborate remotely with each other and even provide support to some clients in a time-saving manner without the need for travel. It has contributed positively to our increased productivity thanks to stable and effective communication.

What is your favorite aspect of this product?

In my work team it has been an extremely effective resource to communicate and collaborate remotely. Its virtual meeting functionality is outstanding, its audio and video quality is optimal, and it has tools that further strengthen communication and collaboration with others, such as chat window, screen and resource sharing, document sending and more.

What do you dislike most about this product?

I have not had any problems, the times it has failed have been due to a mishap with my Internet connection, as its performance is anchored with bandwidth stability.

What recommendations would you give to someone considering this product?

GoTo Meeting will provide you with stable communication with third parties and a variety of usable tools to collaborate remotely and even provide support to clients without them having to mobilize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Claire M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Beyond special online meeting solution.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting enables ease of making quality voice calls. This tool is very secure. It's simple to access on multiple devices.

What is your favorite aspect of this product?

Enables ease to send instant messages. It's simple to conduct simple online meetings with GoToMeeting. It's simple to make video calls with this tool. Integrations with Google Calendar enables ease to schedule online meeting sessions.

What do you dislike most about this product?

Unstable internet connection is the only challenge that I face with this tool.

What recommendations would you give to someone considering this product?

For simple,fast and secure online meeting, GoToMeeting is a must to have solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent for online meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The firm varies from the approach we take with clients and workers in that it is a wonderful chance to achieve the goals of obtaining information, it is also used to generate remote training procedures. Online meetings, cooperation, training, and the resolution of daily problems that require immediate attention. Meeting face-to-face and providing an actual example of how something is done is far simpler than merely describing in words or assertions that some parties find difficult to envision.

What is your favorite aspect of this product?

Overall it's simple to use and browse through the settings, it is quite simple to locate the choices for updating your user profile, personal settings, and other preferences. Allow the user to add different profiles depending on whether they are a company or personal user. GoToMeeting is highly effective since it incorporates communication rights between several users. Interaction projects with GoToMeeting are quite impressive and image quality with powerful video conference projection is crisp.

What do you dislike most about this product?

GoTo Meeting has assisted me in being more collaborative and communicative with my staff and clients; nevertheless, there are some issues, particularly if the user is utilizing third-party applications. It is difficult, for example, to share your computer's screen, a specific file, or an application. Meeting participants are unable to view the screen that the meeting organizer is sharing. The user must share the desktop in order for other meeting attendees to see the shared files or programs.

What recommendations would you give to someone considering this product?

It's been fantastic to hold online meetings using this platform, and I encourage it to anybody who wants to connect with others and discuss projects or other topics. Recommendation for software developers If the premium version's fees can be cut by roughly 10% it will be far more appealing when compared to the rest of the online meeting platforms.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Meeting Comparisons

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