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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Austin B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Higher quality unlimited video meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is easy to use and allows us to hold simple online meetings and group messaging. What makes GoToMeeting stand out is the high-definition capabilities

What is your favorite aspect of this product?

It includes unlimited meeting recording capabilities and we use it across desktop and mobile devices which makes it an excellent tool for everyday videoconferencing and online meeting needs

What do you dislike most about this product?

Even though it makes it easy to switch between my phone and computer, it should provide strong analytics feature to help understand the performance of our video call and conference

What recommendations would you give to someone considering this product?

GoToMeeting ensures more innovative and engaging meetings on both desktop and mobile devices. It is an excellent audio and video collaboration software that caters to the needs of all businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Meet whenever you want with GoTo Meeting

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Serena Maria K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Meets my conferencing needs.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting is simplistic in nature and I believe this has an huge impact in making this software intuitive for users. It's a flexible software to use on different device types and operating platforms and it is brilliant to see how Gotomeeting is able to maintain simplicity and still provide a broad functionality set that encompasses toll free conferencing, drawing tools for screen sharing, virtual whiteboarding among other quality features.

What is your favorite aspect of this product?

The mobile conferencing feature, via Gotomeeting mobile app. is my favorite . I view the mobile app. as the perfect companion for a smooth, interactive remote communication experience with my colleagues. I get the freedom to connect from anywhere as a result of this app. and it's something I hold dearly.

What do you dislike most about this product?

Gotomeeting does a good transcription job , but unfortunately video meeting transcriptions are provided only in English language. In a company, where we have diverse teams spread across different countries, we see this as not good enough.

What recommendations would you give to someone considering this product?

As a professional, am concerned about the ease of use of any potential software. Maybe , even above bells and whistle features. This is the main reason why I will recommend Gotomeeting.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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