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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Shaun R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

GoTo Meeting provides us with accessible meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

You can access it from any device so long as it has an internet connection, and the interface is straightforward. The sessions can be recorded, shared documents and screens can be viewed by others, and there are opportunities for chatting and making comments. Concerns about the confidentiality and integrity of sent data and the quality of the underlying internet connection should be considered.

What is your favorite aspect of this product?

GoTo Meeting's portability and accessibility across platforms mean that I can host virtual meetings from just about anywhere I have an internet connection. As an added bonus, it allows for real-time collaboration through features like screen and document sharing, which can speed up the decision-making and problem-solving processes.

What do you dislike most about this product?

The software comes with a hefty price tag, making it less attractive to businesses that have many meetings. Other than that, I have no problems with GoTo Meeting.

What recommendations would you give to someone considering this product?

Meetings using screen sharing make it simple to show off new software or conduct presentations. The software's recording function is fully functional, and it takes both audio and video in high quality. We like how well it works with other programs like Outlook and Google Calendar.

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Security Protects

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Meetings of a gigantic warmth.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Unlike another tool, it is unique because it has a panel to plan meetings that is quite intuitive, with its well-organized possibilities, as if we are talking about a program for children. Another feature that I find quite interesting is screen sharing, since I can provide training on the use of certain tools.

What is your favorite aspect of this product?

What I love the most about this tool is that GoTo Meeting is admirable for virtual conferences with the feature of viewing individuals' faces via video clip. You can communicate freely and transmit messages once it is essential without limitations. GoTo Meeting is available for desktop, Mac, mobile, tablet and browser.

What do you dislike most about this product?

In my rather special review we ourselves have not found a single dud with this product rather we feel quite compact with its conferencing abilities and ease of use.

What recommendations would you give to someone considering this product?

We ourselves can recommend this product because it is simple to use. It is easy to order meetings and everything related with this program. It is quite safe for online meetings.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Jimena G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Rapid, reliable and safe line meetings tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This communication tool allows you to have an excellent line online, sharing a desk and allowing with other computer users an excellent videoconference with their customers through the Internet in a real time and anywhere where they are safely

What is your favorite aspect of this product?

I like this conference tool for having a fast and safe access allowing virtual meetings to each of the clients to meet face to face in a real time

What do you dislike most about this product?

I do not dislike this tool at all since it is very useful or any online meetings will be safely and reliable for each of the clients

What recommendations would you give to someone considering this product?

I recommend this herramienda since it provides an excellent communication solution by making any conference online anywhere in the world where it is, in a professional way, easy, sharing presentations and chatting everything with a button, thus leaving the most easy virtual meetings than ever

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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