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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Pablo D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent software for meetings online.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeting covers a variety of logistical time constraints, i utilize calls frequently, I learn quickly, I arrange huge groups and record meetings and I like having them. They appeal to me. Our crew is typically pleased. This program is used to conduct client meetings. Simple to install and use on PCs or mobile phones, we haven't even received any consumer complaints about difficulties entering meetings. Screen sharing and recording have assisted in moving our business talk into the area of seamless and valuable success.

What is your favorite aspect of this product?

This app has everything you need to hold a successful business meeting, conference call, or team meeting, and it stands out for its excellent call quality, comprehensive features, and excellent customer service. This application is also my favorite because of its simplicity, low cost, and overall ease of use. When everyone was forced to work from home, our team was freed up for a surprise. This program enabled us to continue developing and maintaining profitability. I'm sure the back-end team is working on further capabilities that will allow everyone to join not just on laptops or mobile devices, but something more unique is on the way.

What do you dislike most about this product?

It causes us a lot of discomfort and system crashes, and starting a new meeting can be difficult, especially if there are a lot of people there. One of the most common obstacles people face is when their Internet connection fails. The second issue is that, while entry-level schemes provide basic functionality, they are more costly than other applications. However, having a major piece of software that is not exclusive to one operating system provided a big advantage for all of our team members and departments.

What recommendations would you give to someone considering this product?

This is one of the greatest options for high-quality audio and video online meetings and presentations. This software should be utilized for best practices in client meetings, in my opinion. Although there are alternative applications such as zoom or more, this one offers more user-friendly capabilities. This software may be used not just for external meetings and conversations, but also for internal team meetings and discussions.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

James N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It's fun to use GoToMeeting. Best of them all.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Using GoToMeeting is really very fun. I started using it 4 years ago and I'm still enjoying the services it offers. GoToMeeting has always been advancing since they keep releasing new versions. It's very intuitive and anyone can easily use it even if you have never used it before. It enables you to interact with people from different corners of the World and the services it provides are fantastic.

What is your favorite aspect of this product?

GoToMeeting is fantastic. It has a very nice and satisfying video and audio quality which is very clear. Compared to other similar products, GoToMeeting has a very nice and high definition video quality so you can chat face to face with friends, colleagues and clients. The implementation process was easy and straightforward.

What do you dislike most about this product?

Fortunately i like everything about GoToMeeting. They ensure that their customers get the best services and the application functionality is super awesome.

What recommendations would you give to someone considering this product?

I recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maxwell D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Conduct online meetings with GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best alternative tool for communications. We use it in our organization and it is the easiest and safest application i have ever encountered. It enables us to interact with people from outside our organization and all the World. It supports powerful features which are simple and easy to adopt. It is super easy and fast to install.

What is your favorite aspect of this product?

I recommend GoToMeeting for conferencing. It is the best solution we have in our organization. During Covid-19 pandemic, GoToMeeting helped us much since we were working remotely and we could interact with each other regardless of where you are. The customer support is super awesome, their response is quick.

What do you dislike most about this product?

The only challenge is when the internet connection is slow, sharing files or conducting meetings online can be a little bit tricky though this not a downside.

What recommendations would you give to someone considering this product?

To someone considering this platform, i advice them to go ahead and implement it since it's the best solution for conducting online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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