What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Saves Time
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Instant Messaging
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
GoTo Meeting Reviews
Michelle M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Reliable, efficient and very flexible platform.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
We've had a smooth connectivity between our email client with GoToMeeting, which has made creating, scheduling, and hosting huge virtual meetings more efficient. Meetings are considerably easier to handle when you don't have to switch between software/apps. Remote desktop access outside of the local business network without the use of a VPN is an extra perk that we appreciate and use frequently. It features an excellent chat/Q&A function that is ideal for webinars.
What is your favorite aspect of this product?
I enjoy how GoToMeeting is such a versatile platform. Users may phone in, share the screen with audio exclusively, have webinars that can be viewed or heard, and so on. I loved how readily the sessions could be recorded and kept so that people who couldn't attend could see the tape later. We began utilizing GTM primarily for screen sharing and remote control. GTM is the greatest in the game when it comes to those two aspects. We've grown to appreciate the simplicity and dependability that come with clean, simple-to-install, and simple-to-use software.
What do you dislike most about this product?
On rare circumstances, the connection with dial-up numbers is poor. It's possible that our local carriers are overwhelmed by traffic, but it's always impacted our calls. There have also been instances in the past when meetings did not begin despite the fact that everyone was there. However, issue has now been addressed and will require a patch if it resurfaces.
What recommendations would you give to someone considering this product?
If you need a meeting manager for a medium or big business, GTM will fulfill all of your requirements. Due to the initial cost, it may not be suited for a very small firm, but beyond a certain point, the program pays for itself. This was fairly simple for me to use, but some of my elderly coworkers found it more difficult. I would recommend reading some other reviews to see how this program performs for folks who are not tech aware.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cheryl D.
- Role: Operations
- Industry: Government
- Involvement: End User of Application
Submitted Jul 2022
Cuts down on travel costs to attend meetings
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Sharing of documents is very easy and happens instantly with this software. Because of its flexibility to turn a meeting into a webinar or large-scale meeting, my meeting options are unlimited
What is your favorite aspect of this product?
Simplify one meeting link for every meeting and create my personal meeting URL and share my meeting URL directly with attendees
What do you dislike most about this product?
The requirement of an internet or data connection of sufficient quality. Doesn't offer numerous integrations with other software to maximize productivity
What recommendations would you give to someone considering this product?
It takes out the need for users to travel and enables them to become more efficient with their time while communicating needs around the world in an instant
Pros
- Helps Innovate
- Continually Improving Product
- Fair
- Friendly Negotiation
Paul M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Unified solution with a bundle of features
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The most user-friendly and appealing platform that doesn't require much training is GoToMeeting. This tool cannot be compared because it offers excellent HD definition videos and high-quality sound, both features enhance the meeting experience. Despite its technical advantages, its cost is also a benefit because it is lower than that of competitors.
What is your favorite aspect of this product?
The overall experience has improved due to excellent audio and video communication. The meeting's real-time screen sharing and flexibility in what may be shared are the most appealing aspects for me, along with high resolution and no audio or video lag. Additionally, recording may be done extremely easily and the user interface is also very simple to understand and use.
What do you dislike most about this product?
The capability of removing our camera when presenting is one thing I dislike. The other users in the meeting may occasionally find it distracting. The calendar integration with Outlook also seems to be a little difficult. I didn't test it using any other calendar or mail program.
What recommendations would you give to someone considering this product?
GoToMeeting is the most appealing and user-friendly tool that doesn't require any training. I adore that GoToMeeting makes it possible for us to plan excellent virtual meetings because it is known for its quick invitation sending and simple sharing across all device types and operating systems.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Inspires Innovation