What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
File Synchronization
File Upload & Access
Mobile and Cross-Platform Access
Office Online Integration
Access Control and Rights Management
Data Loss Prevention
Enterprise Grade Security Controls
Large-File Support and Transfer Acceleration
Audit Trail
Integration and APIs
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Seth H.
- Role: C-Level
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Aug 2026
EASY, Works and future proof
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It flows well with Gmail and the google ecosystem. It is excellent for collaboration.
What is your favorite aspect of this product?
Its a home run for sharing and collaboration with others on our team.
What do you dislike most about this product?
Organization can be a little challenging sometimes, but not too bad
What recommendations would you give to someone considering this product?
Try it out, and it will keep you from emailing files and save time
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful
Cons
- Less Friendly Negotiation
Harsh G.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2026
Reliable storage and privacy
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Compared to other storage options, Google drive is best performing storage because it has everything I use daily. Google drive is best for privacy purpose also it have a tight connection with Google docs, sheets etc.
What is your favorite aspect of this product?
My absolute favorite thing is how clean and easy the interface is to navigate. Dragging and dropping files takes seconds, and being able to pull up important documents or media sometimes we can directly access our things within a second.
What do you dislike most about this product?
The most frustrating part is dealing with uploads when the internet is slow. Trying to upload heavy files or large photos takes too long or fails entirely, forcing me to restart the upload process, which wastes a lot of time.
What recommendations would you give to someone considering this product?
If you're thinking about using Google Drive, I will say go for it because it makes everyday file sharing and backup super convenient. Just keep in mind that if you frequently deal with massive files or heavy video uploads, you might want to make sure you have a stable internet connection so you don't wait for too long for uploading files.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Mohit ..
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2026
Best Product in Cloud Storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
I think the Google Drive stands out way better because of the integration it has in the google products like sheets, calender and slides
What is your favorite aspect of this product?
The file sharing aspect is what i like most i think normally everyday i share almost 10-12 links of docs , sheets to my colleagues that sharing part and team collaboration is the best. It just makes everything seamless
What do you dislike most about this product?
The only thing that i hate is why they give only 15GB in free storage and managing the storage like sometimes alot of docs and sheets overtime take space and its kindoff hard to manage the storage
What recommendations would you give to someone considering this product?
I have already suggested that some UI improvements can be a good thing for it like i am seeing the same UI for so long time some enhancements are needed one other feature i think is Role based access management can be nice like for example one link and i can manage access of editor or read only from only link permissions only.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
