What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
DIVESH K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2021
Secure tool for online data storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
User Interface is awesome and easy to use. Can be easily integrated with various online tools like google classroom, google photos, etc. Safe and highly secured. Provides 15 GB of free data storage.
What is your favorite aspect of this product?
We can store data of any format like pics, videos, zip files etc. Can open the respective format data in other tools like google docs, google sheets, etc. Can organize data as per our need. Can use Google drive as a backup option with various apps like WhatsApp. Highly secure.
What do you dislike most about this product?
Only 15 GB of free storage provided. The paid version is costly. Sometimes uploading and downloading data requires a high-speed internet connection.
What recommendations would you give to someone considering this product?
Overall a secure tool for the online storage of data. Using Google Drive data can be easily organized in various formats. Highly secure and easy to use. User Interface is awesome.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Nathan P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2021
Easy to Use from Anywhere Makes Easy Collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's as simple and easy as it comes, with fast syncing and collaborative editing/permissions for many users in the company to be productive at the same time without drama
What is your favorite aspect of this product?
Fast, Reliable and enables super multitasking by letting a large quantity of users access it at once.
What do you dislike most about this product?
Support can either be slow or take you in circles with no real urgency in site. They are obviously a HUGE company and that plays a big part. Direct reps are a thing of the past and it makes a difference.
What recommendations would you give to someone considering this product?
100% worth it for the amount of group sharing and collaboration it gives. It's fast including uploading and downloading. Haven't had major hiccups or interruptions in service. You won't regret it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Vendor Friendly Policies
- Less Friendly Negotiation
Maja J.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2021
Easy to use, excellent for collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's simple to use and very easy to set up. Collaboration within it is excellent!
What is your favorite aspect of this product?
Live-time collaboration feature, easy access to changes history (super-useful when you're trying to backtrack on certain items)
What do you dislike most about this product?
Not that customizable, and looks pretty bland. Designs could be improved quite a bit.
What recommendations would you give to someone considering this product?
We've used it internally and with clients and never had any issues with it. Collaborators find it easy to use, even if they have never done it before. Simple, cheap, and efficient!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity