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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Soleil-amy L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

An amazing application to store data.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The new Drive for a desktop app that recently replaced Google Backup and Sync works higher than Google Backup and sync. I can simply search for files in Google Drive. I can preview certain forms of files right among Google drive while not having to open a unique application or transfer the file. The drag and drop interface makes file organization easy. You’ll transfer multiple files and folders to google drive all promptly and see the upload progress/status for every individual upload within the que.

What is your favorite aspect of this product?

I like having the ability to preview files among Google drive, while not having to transfer a separate application. You’ll share files with any range of various users with different access rights otherwise you can even keep it public by providing the access link and assign different rights for public access. You can open Excel/Word files using google package Sheets/Docs within the browser surroundings while not having to put in software like Microsoft office etc on your Windows OS.

What do you dislike most about this product?

You’ll choose that folders to sync, therefore i’d love it if a number of that flexibility was brought into Drive for Desktop. Google Drive keeps changing the app and methodology for domestically syncing files. In the past four years, I have had to be told three syncing apps for this at work.

What recommendations would you give to someone considering this product?

You can’t edit files within google drive. You’ll be able to edit only files that are created with alternative Google applications, like google docs. If you would like to share files on google drive with another user that doesn’t have a Gmail address that might be a problem. Sometimes, individuals are needed to possess a Gmail account to look at or edit shared files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Grace E.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

My best and favorite software for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Very effective, easy-to-use, reliable and cost effective. I like Google Cloud Drive Enterprise because it enables me to manage my files with ease and from anywhere anytime. It is a brilliant and fantastic tool that allows you to store your business and personal files safely and securely in the cloud. I like its simplicity and flexibility, easy and simple to use and manage.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise will never frustrate you even a single day. It is an excellent and outstanding application that enables you to easily and quickly upload your documents from anywhere anytime. I like its intuitive and user-friendly interface which is quite easy and simple to learn and understand.

What do you dislike most about this product?

If you are looking for an excellent and very secure cloud storage solution then Google Cloud Drive Enterprise should be your option. Nothing to dislike about it.

What recommendations would you give to someone considering this product?

I have used Google Cloud Drive Enterprise more than 8 years and it is a fantastic and exceptional tool for cloud storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea D.

  • Role: C-Level
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Need to come around at first, but enjoyable fast !

Likeliness to Recommend

6 /10

What differentiates Google Drive from other similar products?

Connection to the G suite, easy to show to employees who are familiar with G suite

What is your favorite aspect of this product?

The possibility to have a version for personal use and one for Enterprise!

What do you dislike most about this product?

Don't have anything bad to say, except maybe that it's a bit hard to come around when you're not familiar with the G suite (like google docs)

What recommendations would you give to someone considering this product?

Make your research, but if you are familiar with the G suite, go for it !

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Most Popular Google Drive Comparisons

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