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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Robert Q.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Unlike other resolutions with Google Drive, I can access files from anywhere, and I mainly use the solution to manage some devices in the cloud because it syncs over the web between 2 computers.

What is your favorite aspect of this product?

what I like the most about this product is that it is an admirable solution that allows me to keep my files safe, it automatically mirrors my PC's stability, so I don't don't have to worry about losing files.

What do you dislike most about this product?

Since we have been using this tool we have not encountered a single failure, which is why we are quite satisfied with this product as it is a fairly efficient tool for saving, loading and editing my documents.

What recommendations would you give to someone considering this product?

We are able to recommend this product because the customer can access their files from any device that is permanently connected to the Internet.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jaydeep S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic cloudway must use for uploading data

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google cloud drive is very easy to use because user interface is smooth. it help me lot to upload my all documents in cloud so i can assess my documents in any where in the world's

What is your favorite aspect of this product?

Google cloud drive uploading and downloading speed is very fast. so i can quickly upload my all documents very quickly and also i can download my documents very easy and fast. google cloud drive always help assess all my documents in any where it very awesome.

What do you dislike most about this product?

In free version very limited space to upload data only 15 GB data can upload in one google drive but if you want more data space i have to purchase space.

What recommendations would you give to someone considering this product?

It is very awesome cloud solution anybody use it. also interface of google cloud drive drive is very smooth so that best part of google cloud drive. any body any where asses data in the world's

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Virginia O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Google Drive stays with me always.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is fully web-based and I find it very convenient , as I can access my saved files from any computer device , not minding the operating system.

What is your favorite aspect of this product?

I have a smooth synchronization experience with Google Drive. Real time update of all of my most recent activity on Google Drive , across every device where my account is logged-in , is key to my productivity . Whether I am inside or outside of my workplace.

What do you dislike most about this product?

Offline capability is basically non-existent for me. Hopefully , someone from Google sees this and makes changes on this critical Google Drive weak point.

What recommendations would you give to someone considering this product?

As far as seamless file access is concerned , I haven't encountered a better cloud storage than Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Google Drive Comparisons

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