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Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Olivia M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Google Drive,easy to use, implementing and manage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a very secure application for document management. I like the fact that it enables me to store my important documents safely and securely in the cloud. Implementing Google Cloud Drive Enterprise is quite easy and very fast which saves much time. It is a cloud-based application so one can access it from anywhere anytime.

What is your favorite aspect of this product?

I use Google Cloud Drive Enterprise to keep my documents and i like everything about it. It's the best and most secure application for document management from Google. The storage space it offers is amazing and you can upgrade if need be. Again, the customer support team behind it is responsive and very helpful.

What do you dislike most about this product?

Google Cloud Drive Enterprise is my best application for document management and i have nothing negative to mention about it.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for document management.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Cate J.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic application for document management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

As an Operations Manager, sometimes i have a lot of tasks to do and i thank Google for inventing such an amazing application to enable users to manage their business and personal documents safely and securely in the cloud without any fear of losing them. It's one of the most secure and reliable solution that allows me to save my documents in a very safe place.

What is your favorite aspect of this product?

I use Google Cloud Drive Enterprise almost every day and I'm loving it each and every day. It's the best and most secure application for document management you will get in the market. It provides high security and the storage space it offers is amazing and you can upgrade if need be. Sharing of documents is simple, easy, fast and very safe.

What do you dislike most about this product?

Google Cloud Drive Enterprise is exceptional, brilliant and amazing. Nothing negative to mention about the application as it's very beneficial to me and my organization.

What recommendations would you give to someone considering this product?

Are you looking for the best and most secure application for document management? Then Google Cloud Drive Enterprise is the solution.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Ahsun J.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best Cloud Computing Service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Secure and easy to use. Known to have the best support and strong community.

What is your favorite aspect of this product?

Easily transfer data to cloud storage and access it through many means. Facilitates easy collaboration and operates well when working with groups/teams. Ability to open all file formats (ie, pdf, mpeg, jpg, etc.)

What do you dislike most about this product?

The inability to view files when you don't have an internet connection. Additionally, its does take quite some time to sync/upload data with larger files.

What recommendations would you give to someone considering this product?

For personal and business use, Google Drive is super accessible. Even if you upgrade to a paid tier, the cost is very reasonable. Perfect for sharing files, storing files in the cloud for backup purposes and collaboration between different users, even if the users are geographically far apart.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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