What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Andrew P.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2022
Great Basic Product, but better products exist.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Cloud Drive is a very easy to use experience and is very intuitive to start using. I love how easy it's been to set access levels to certain documents and the ease of sharing and collaborating on documents.
What is your favorite aspect of this product?
My favorite aspect of Google Drive has been the file storage and sharing capabilities. It was a great solution during the COVID shutdowns for our team to share files, collaborate on certain projects, and stay on the same page.
What do you dislike most about this product?
I wish it was easier to share files with outside users that do not have gmail email address. It is possible to do so, but it's much easier if someone already has a gmail account.
What recommendations would you give to someone considering this product?
This is a great product for file storage and document collaboration. If you need more than that for your organization, you may consider looking at similar products.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Priyanka M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Fantastic product I should say!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
I often use Google Drive as a storage base point and share point for all individual and work-related content
What is your favorite aspect of this product?
often use Google Drive as a storage base point and share point for all individual and work-related content
What do you dislike most about this product?
The sharing aspect is a little stressful, especially when a person forgets to share with a specific contact, resulting in a back-and-forth request for approval from the person sending the files. A little improves for security purposes.
What recommendations would you give to someone considering this product?
Highly recommended fantastic product
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Melissa B.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Oct 2022
Backup of unlimited folders into a single account
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Our top choice cloud storage service is Google Cloud Drive Enterprise because it's easy to use and affordable. Now we save our content, tools, and files in one place and share with whoever we want
What is your favorite aspect of this product?
We are able to recover accidentally deleted files from the Drive Enterprise backup folder and it provides content suggestions based on activity that helps jump directly to the files I most likely need
What do you dislike most about this product?
Integration with multiple business tools can help better collaborate with team members and avoid the need to migrate and move content from one tool to another to complete tasks
What recommendations would you give to someone considering this product?
Google Cloud Drive Enterprise is a solution that businesses can use to store, share and collaborate on files. You can access your files from any device like mobile, computer, laptop, tablets, and more
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing