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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Nir L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Simple for tech users, a bit confusing for others

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The strongest part of Google Drive is that it is an integral part of the Google business suite, hence all your docs, presentations, and spreadsheets are located in a single cloud place. For businesses, there are many security features, but some require extra costs. It is a decent platform and one is using the Google business suite, it is basically the simplest one to use.

What is your favorite aspect of this product?

Integrated into Gmail, docs, etc.; Allows simple searches and lookups; And allows for desktop integrations as well as mobile front.

What do you dislike most about this product?

There is no clear way to do very advanced searches or add meta-data to existing files; It's hard for non-technical users to use the client-desktop integrations.

What recommendations would you give to someone considering this product?

Make sure to educate your users on how to properly use the system, do avoid mistakes like having all the files in one single directory.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kanhaiyalal C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive is seamless and very easy to use

What is your favorite aspect of this product?

Collabration and File Sharing

What do you dislike most about this product?

we should have the option to lock the application in windows/mobile platforms

What recommendations would you give to someone considering this product?

Google drive is a must have application to store all your files on the cloud and for collaboration.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Yimo D.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A no brainer choice for my team.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive's collaboration is unmatched by any cloud file storage service . It is what I rely on , for group document editing tasks in my department. It is fast , intuitive and even works on my Google mobile application as well.

What is your favorite aspect of this product?

Am awed by the quality of Drive's search feature. Drive's search relies on optical character recognition ( OCR ) and this has allowed me to be able to search through even untitled image files I have saved on my Google Drive account . I must say the use of this technology has simplified how quickly i can locate files from my Drive, despite the enormous amount of files I have saved on Drive.

What do you dislike most about this product?

No password protection for files I share with people. Then , there is the low hanging issue of the direct link that exists between Google Drive and my email, which entails that anybody that accesses my email automatically accesses my files, without any authentication protocol.

What recommendations would you give to someone considering this product?

Google applications make up the core of our productivity apps. Therefore, an important benefit of using Google Drive , is the automatic integration which exists between Drive and our core productivity applications. We have relied on this to successfully create a scalable in-house workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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