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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Jamlwrk F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Manageable Content Enhancement Tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has the power to save and ideally retrieve content.

What is your favorite aspect of this product?

Google Drive has the coordination with other content managing avenues.

What do you dislike most about this product?

Google Drive is the platform that equips companies with right database.

What recommendations would you give to someone considering this product?

Google Drive is the proficient avenue for content collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Monicah G.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Very secure and reliable tool for document storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a powerful and excellent application for document storage and sharing. It helps me to store my important documents safely and securely in the cloud without any fear of losing them. I like how it is easy and fast to access documents from anywhere anytime and quickly share them. It has a very intuitive and user-friendly interface which makes it super easy to use and manage.

What is your favorite aspect of this product?

I like Google Drive because it allows me to keep my important business and personal documents safely and securely in the cloud. It is simple and very fast to install and set up. It is a cloud-based platform which makes it easy to access from anywhere anytime. I like how it provides very strong security for all my documents. The customer support team is readily available and their services are great.

What do you dislike most about this product?

I have used Google Drive for a very long time and so I have never experienced any challenges. Nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend Google Drive for cloud storage. The best application i have ever used.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Naveen M.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing product, very valuable

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Clean interface and no hassles in uploading files

What is your favorite aspect of this product?

Sharing files with our peers made easy

What do you dislike most about this product?

Sometimes laggy and has issues while transferring files from iPhone

What recommendations would you give to someone considering this product?

Good product to share files of various file sizes

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation

Most Popular Google Drive Comparisons

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