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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Victoria O.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Drives collaboration functionality is unrivalled.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drives access to easy collaboration is unrivalled by any other file storage program that I am aware of. Drive comes integrated with other Google software like Slides, Keep, Sheets and Docs. All of these aforementioned integrated software tools make it just very convenient to collaborate on documentations using the Google Drive program.

What is your favorite aspect of this product?

I have been impressed with the speed of Google Drives search function. Not only can I search using file names, I can also search using the content of the file I am looking for within my Drive profile.

What do you dislike most about this product?

Synchronization is not the fastest on Google Drive. I especially hate that I always have to refresh my Google Drive application for it to synchronize my latest file updates.

What recommendations would you give to someone considering this product?

My department prefers Google Drive over some other file storage options deployed within my company, because of its strong focus on document collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Shivaling P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Great experience in storage transformations!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

their native support with google workspace and their initial free storage of 15 gb is what that differentiates from other producta

What is your favorite aspect of this product?

my favourite aspect is a free 15 gb cloud storage available for personal gmail users.

What do you dislike most about this product?

i dislike their deleting process of files in the drive.

What recommendations would you give to someone considering this product?

i recommend to try their premium subscription which has great features.

Pros

  • Continually Improving Product
  • Respectful
  • Altruistic
  • Acts with Integrity

Chelsey B.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product for larger company collaboration

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy to use and ability to share and update files in real time

What is your favorite aspect of this product?

The amount of storage is great, but also the design of the software is easy to use for all.

What do you dislike most about this product?

I dislike that sometimes the homepage can feel a bit chaotic if a lot of files are being suggested at once.

What recommendations would you give to someone considering this product?

The product is great for organisation of files, and mainly for team input and collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Drive Comparisons

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