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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Victor G.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent product, with great storage capacity

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Personally for me it is a very easy to use product, I have used it for several years now, both personally and business, it is fast and with a very fresh friendly environment

What is your favorite aspect of this product?

What I like the most is that it is easy to use, and the storage capacity

What do you dislike most about this product?

I currently have nothing negative to say about it.

What recommendations would you give to someone considering this product?

I would recommend it 100%, it is easy to use, it is very fast when uploading or downloading files, you can store videos, photos, documents and they will always be available from any location you want.

Pros

  • Performance Enhancing
  • Efficient Service
  • Continually Improving Product
  • Reliable

Matthew L.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great collaborative solution for all!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The clear and ease of ability to collaborate in real time in a fast paced environment is a huge benefit for me and differentiates Drive.

What is your favorite aspect of this product?

Realtime collaboraitve solutioning.

What do you dislike most about this product?

Nothing to dislike on my end!

What recommendations would you give to someone considering this product?

If you need a quick collaborative solution to help stand up your business, use this!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Arnaldo B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive offers 15 GB of free storage, which puts it in a higher tier than many of its competitors. In addition, it offers various collaboration tools to make it easy to edit documents, spreadsheets, presentations, and more. These collaboration tools allow users to share files and work on them together, in real time. This feature is not offered by most cloud storage services. It also offers a wide range of apps for iOS and Android, allowing users to access their files on the go. Another strong point of Google Drive is its integration with other Google products, such as gmail and Google docs

What is your favorite aspect of this product?

What I like the most about Google Drive is that it is a very useful tool for storing and sharing files. It is easy to use and offers a large number of options for managing and sharing files. Furthermore, it is compatible with most devices, allowing users to access their files from anywhere. Another thing I like about Google Drive is its versatility. It is ideal for work teams as it offers users the ability to collaborate on shared documents, comment and edit files online. It also offers a variety of templates to save time when creating documents. It also offers advanced security options to keep files safe and secure.

What do you dislike most about this product?

I don't like that Google Drive has a storage limit, as this means that only a limited number of files can be stored. I also don't like that users can't securely share files with other users outside of Google Drive. I wish Google Drive would improve its search functionality so that users can quickly find the files they need. I also wish the app offered a better security option for files shared with other people.

What recommendations would you give to someone considering this product?

I would recommend using Google Drive because it offers a lot of tools for secure storage, file sharing and collaboration, accessing files from anywhere on any device, and backing up important files. In addition, it is a free and easy-to-use tool and because it belongs to the great Google family I feel that I can fully trust it and its details, its technical support is also very attentive and I want to be able to use it again

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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