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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Fakhri M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic cloud storage with exceptional quality.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is different from other cloud storage services because it offers a suite of office applications, such as Google Docs, Sheets, and Slides, that allow users to create and collaborate on documents, spreadsheets, and presentations. It also offers a range of features such as real-time collaboration, version history, and access control. Additionally, Google Drive integrates with other Google services such as Gmail and Google Photos.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its versatility. It allows me to store and access my files from anywhere, and I can easily share them with others. It also has a wide range of features, such as document collaboration, file versioning, and integration with other Google services.

What do you dislike most about this product?

One of the biggest drawbacks of Google Drive is its lack of advanced features. It doesn't offer the same level of customization and control as other cloud storage services, such as Dropbox or OneDrive. Additionally, it can be difficult to manage large amounts of data on Google Drive, as it doesn't have a file system like other services. Finally, Google Drive can be slow to sync files, which can be frustrating when you need to access them quickly.

What recommendations would you give to someone considering this product?

I would recommend Google Drive to anyone considering it as it is a great way to store and share files, documents, photos, and videos. It is also a great way to collaborate with others on projects. Google Drive is secure, reliable, and easy to use. Plus, it offers a variety of features such as file sharing, document editing, and cloud storage. It is also free for up to 15GB of storage.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Osmond E.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Comprehensive and Convenient Cloud Storage Tool.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a cloud storage service that stands out from other similar products due to its wide range of features. It allows users to store, share, and collaborate on documents, spreadsheets, and other types of files. It also provides a variety of tools for creating documents, spreadsheets, and presentations.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its versatility. It allows me to store and access my documents and files from any device, at any time. I can also easily share my documents with others and collaborate on projects.

What do you dislike most about this product?

I dislike the fact that Google Drive can be unreliable at times. It can be difficult to access files and folders, and the loading time can be slow.

What recommendations would you give to someone considering this product?

If you are considering using Google Drive, I would highly recommend it. It is a great tool for storing and sharing documents, photos, videos and other files. It is also very user-friendly and easy to use. You can access your files from anywhere, anytime, on any device.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Victor G.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent product, with great storage capacity

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Personally for me it is a very easy to use product, I have used it for several years now, both personally and business, it is fast and with a very fresh friendly environment

What is your favorite aspect of this product?

What I like the most is that it is easy to use, and the storage capacity

What do you dislike most about this product?

I currently have nothing negative to say about it.

What recommendations would you give to someone considering this product?

I would recommend it 100%, it is easy to use, it is very fast when uploading or downloading files, you can store videos, photos, documents and they will always be available from any location you want.

Pros

  • Performance Enhancing
  • Efficient Service
  • Continually Improving Product
  • Reliable

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