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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Hina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Drive is an excellent cloud storage

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive offers a suite of features and integrations that set it apart from other similar products. These include: • Google Docs, Sheets, and Slide applications for creating and collaborating on documents, spreadsheets and presentations. • Accessible from any device with an internet connection. • Ability to easily share documents securely with other users. • Advanced search capabilities to quickly find documents. • Integration with Google Calendar and other Google services. • Ability to add comments and discuss documents with other users. • Automatically store and back up files in the cloud.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its ease of use and convenience. I love being able to access my documents, spreadsheets, and other files from any device with an internet connection. Additionally, its online collaboration tools make it easy to work on projects with other people in real-time.

What do you dislike most about this product?

One of the biggest disadvantages of Google Drive is its lack of control over who can access and share your files. Without proper security settings, any users with the link to your file can gain access to it, making it difficult to ensure your files are secure. Additionally, Google Drive has limited file storage space and can be slow or unreliable at times.

What recommendations would you give to someone considering this product?

1. Utilize Google Drive’s cloud storage capabilities to store files and documents online for easy access from any device. 2. Take advantage of Google Drive’s version history feature to keep track of changes made to documents and files. 3. Utilize Google Drive’s collaboration tools to work on projects with colleagues and teammates in real time. 4. Set up security settings to control who can view, edit and share your documents. 5. Utilize Google Drive’s powerful search capabilities to quickly find specific files or documents. 6. Take advantage of Google Drive’s integration with other Google services such as Gmail and Google Calendar.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Aramide M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Robust cloud storage solution.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has integrated access to Sheets , Docs , Keep , Slides etc Personally, I have benefitted the most off Drives integration with Sheets. Drives automatic integration with Sheets gives me automatic, real-time backup of my documentation activity on the Sheet platform , while also making it possible to track all changes made to my spreadsheets through version control.

What is your favorite aspect of this product?

Sharing permission on Google Drive offer me unique options when giving third parties access to my files. I can restrict a person to only be able to comment on my shared files, I can allow them to only be able to read the content of my files and I can give them editing rights , which enable them to edit my shared documents and even make changes to it.

What do you dislike most about this product?

When I share files with people, through web-links, Google Drive provides no option to password -protect the files I am sharing. The non-availability of a password protect function , means that I do not really have control over who gets to access my files, through the web link I share.

What recommendations would you give to someone considering this product?

Google Drive impresses easily, when it comes to the key areas one looks out for , in a cloud storage solution.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Mohit K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Document Management Tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It automatically begins active on sending large data files over Gmail. It is readily available on Google Apps and GMAIL as well which is the most widely used email server today.

What is your favorite aspect of this product?

Favorite aspect is that it has good add on services as well. Like I use Docx file on Drive to esign via a PDF file which I use for contracting.

What do you dislike most about this product?

The only dislike is that space is common with every Gmail account and therefore after 15gb, it is very expensive.

What recommendations would you give to someone considering this product?

I strongly recommend this product and I believe if used well, it can be a huge asset for document management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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