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Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Vincent N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Meets online storage and collaboration needs.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

it stands out from other similar products with its wide range of built-in features and tools and a good price point that make it a complete solution for all my online storage and collaboration needs.

What is your favorite aspect of this product?

I can share and collaborate on documents with other users, either in real time or simply by sharing a link so they can access the file. Plus, integration with other Google apps like Google Docs, Sheets, and Slides makes creating and editing documents online easier than ever.

What do you dislike most about this product?

Limited storage capacity on the free account. Although it is possible to expand the storage capacity by subscribing to paid plans, I think the free option should have a little more storage space to meet the needs of users.

What recommendations would you give to someone considering this product?

Ideal tool for all types of companies due to its low price, I recommend that you take the time to learn how to use collaboration tools to make the most of their potential.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Less Generous

Robert J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great for small teams on a tight budget.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive allows multiple users to access and work on the same document simultaneously. This means that team members can collaborate on projects in real-time, making it much easier to keep everyone on the same page.

What is your favorite aspect of this product?

I love that I can access my files from anywhere with an internet connection. This has been incredibly useful for me, as I often work remotely and need to access my files on the go.

What do you dislike most about this product?

There are times when two users trying to edit the same document at the same time can cause conflicts.

What recommendations would you give to someone considering this product?

Google Drive offers a generous amount of storage space for free, which is great for small teams on a tight budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Madhankkumar S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Secure your data in cloud using google drive !

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The easy-to-use architecture of the product. The data sharing capabilities of drive is really great. The built in add on of various third-party application to access the drive files are great to use.

What is your favorite aspect of this product?

The costing and the data volume size for the standard plan could be increased.

What do you dislike most about this product?

As i mentioned already in the review, The upload speeds are sometime low even though the upload internet speeds are good!

What recommendations would you give to someone considering this product?

Easy to use application to store the files safe and securely .

Pros

  • Efficient Service
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Most Popular Google Drive Comparisons

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