What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Office Online Integration
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Imaya Segara G.
- Role: Student Academic
- Industry: Utilities
- Involvement: Initial Implementation
Submitted Apr 2023
you can start using Drive right away at no cost
Likeliness to Recommend
What differentiates Google Drive from other similar products?
One of the best features about Google Drive is its price tag: you can start using Drive right away at no cost -- and you’ll get 15GB of storage included with your free account. This means you can test Drive out before making a financial commitment, which I’ll dive into later on in this guide. And that’s not the only benefit worth noting.
What is your favorite aspect of this product?
we can integrate with any apps and templates which gives us more options,
What recommendations would you give to someone considering this product?
increase storage size from 15 to 30 for free,
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Caring
Cons
- Commodity Features
- Charges for Enhancements
Jesse O.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2023
Great product with easy to use features
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The integration
What is your favorite aspect of this product?
The free storage and the sharing policy
What do you dislike most about this product?
The ability to identify how many users have used the shared file for many users.
What recommendations would you give to someone considering this product?
To improve the sharing policies
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Nirmesh S.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
Easy Collaboration, Backups, and file sharing.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It also feels that Google is more intuitive
What is your favorite aspect of this product?
Access is very Dependable. Folder options are clear and straightforward.
What do you dislike most about this product?
Can not copy and paste Folders containing subfolders. Load times can be extensive. Some functionalities in Excel are still not present in the web version and it is really problematic. It is hard to use and at times we are forced to download the file, work offline and then upload it again.
What recommendations would you give to someone considering this product?
Google Drive is well-suited for everyone who would like to send or share information and who thinks handling an actual USB or printed document is a hassle. This tool can also house big files which can't be done if I am to send it via email, e.g. photos, videos, etc.
Pros
- Efficient Service
- Fair
- Over Delivered
- Helps Innovate