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Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Imaya Segara G.

  • Role: Student Academic
  • Industry: Utilities
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

you can start using Drive right away at no cost

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

One of the best features about Google Drive is its price tag: you can start using Drive right away at no cost -- and you’ll get 15GB of storage included with your free account. This means you can test Drive out before making a financial commitment, which I’ll dive into later on in this guide. And that’s not the only benefit worth noting.

What is your favorite aspect of this product?

we can integrate with any apps and templates which gives us more options,

What recommendations would you give to someone considering this product?

increase storage size from 15 to 30 for free,

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Caring

Cons

  • Commodity Features
  • Charges for Enhancements

Jesse O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product with easy to use features

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

The integration

What is your favorite aspect of this product?

The free storage and the sharing policy

What do you dislike most about this product?

The ability to identify how many users have used the shared file for many users.

What recommendations would you give to someone considering this product?

To improve the sharing policies

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nirmesh S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy Collaboration, Backups, and file sharing.

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Google Drive is much more flexible and the seamless integration with our other Google products and even non-Google products makes our processes much easier to set up and much more efficient at the end of the day. It also feels that Google is more intuitive

What is your favorite aspect of this product?

Access is very Dependable. Folder options are clear and straightforward.

What do you dislike most about this product?

Can not copy and paste Folders containing subfolders. Load times can be extensive. Some functionalities in Excel are still not present in the web version and it is really problematic. It is hard to use and at times we are forced to download the file, work offline and then upload it again.

What recommendations would you give to someone considering this product?

Google Drive is well-suited for everyone who would like to send or share information and who thinks handling an actual USB or printed document is a hassle. This tool can also house big files which can't be done if I am to send it via email, e.g. photos, videos, etc.

Pros

  • Efficient Service
  • Fair
  • Over Delivered
  • Helps Innovate

Most Popular Google Drive Comparisons

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