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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Large File Optimization

82

Enterprise Grade Security Controls

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Yash P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Professional storage that feels personal

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Its familiarity to me is the difference. it works best since it operates on the same logic as the rest of the web. i do not have to know a proprietary interface like other enterprise tools. and using it is as familiar and quick to use as any part of the internet.

What is your favorite aspect of this product?

I personally like the workspaces to organize my daily tasks, the ease of having a sheet of a document and a PDF all in the same view is a huge win to my work process the fact that it can tie into chrome is also beneficial to me because I can save things in a drive with a single click.

What do you dislike most about this product?

There are cases when a file which has not been downloaded to be used offline is hidden under the "file stream" feature, it can be confusing when you believe that you lost a file which is not there actually, but is not on-caches.

What recommendations would you give to someone considering this product?

This suits freelancers and small teams who are desire a professional setup and do not require the corporate bloat. it is highly lean and efficient.

Pros

  • Respectful
  • Altruistic
  • Client's Interest First
  • Continually Improving Product

Roberto B.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

Good and easy to use SW

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I have my email and I can use also archiviation capabilities; very good and easy to use

What is your favorite aspect of this product?

I use to have many files thus Archiviation of file is the best capability of the platform and it is easy to use.

What do you dislike most about this product?

WIth all my personal files and directory, I realize the limitation on archiving maybe a problem; a solution may be found

What recommendations would you give to someone considering this product?

Please create your structured and easy to track files and folder; the archiviation of files may be difficult to know after some time

Pros

  • Trustworthy
  • Unique Features
  • Respectful
  • Continually Improving Product

Rumani A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Reliable and easy solution for financial analytics

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is easy to use with seamless integration and it supports real time collaboration and accessibility from anywhere

What is your favorite aspect of this product?

Real time collaboration and easy file sharing make it very handy.

What do you dislike most about this product?

It has limited free storage and managing large files can also be slower. Overall, it is good.

What recommendations would you give to someone considering this product?

It is great for students for sharing and storing files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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