Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
FormAssembly Logo Award Winner Product Badge
FormAssembly Logo Award Winner Product Badge
FormAssembly

FormAssembly

Composite Score
8.9 /10
CX Score
9.0 /10
Category
FormAssembly
8.9 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FormAssembly won the following awards in the Online Forms category

Filter By

FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

1% Negative
1% Neutral
98% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

APIs and Integration

91

Security

89

Field Configuration and Customization

88

Mobility

87

State Transformation

86

Drag and Drop Design

85

Workflow Automation

84

Version Management

83

Data Analysis and Survey Function

80

Electronic Signatures

78

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

89

Breadth of Features

89

Ease of Customization

88

Quality of Features

87

Ease of IT Administration

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of Data Integration

82

Vendor Support

80

FormAssembly Videos

FormAssembly Reviews

Cathrine M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Secure, Smart, and Seamlessly

Likeliness to Recommend

8 /10

What differentiates FormAssembly from other similar products?

FormAssembly stands out with its robust security, compliance (GDPR), and seamless Salesforce integration, making it ideal for sensitive data management. Its user-friendly interface, advanced workflows, and extensive customization cater to both novice and technical users. Additionally, it offers scalability, enterprise-level features, and diverse integrations for streamlined data collection and processing.

What is your favorite aspect of this product?

FormAssembly’s seamless Salesforce integration is a standout feature, enabling real-time data synchronization, prefilled forms, and automated workflows.

What do you dislike most about this product?

A key disadvantage of FormAssembly is its higher cost compared to some competitors, which may deter small businesses or individuals with limited budgets. Additionally, its advanced features can have a learning curve for non-technical users unfamiliar with complex workflows or integrations.

What recommendations would you give to someone considering this product?

If you’re considering FormAssembly, evaluate your need for secure, compliant data collection and its Salesforce integration capabilities, as these are its strengths. Ensure your team has the technical skills or support to leverage its advanced features effectively. Lastly, compare pricing against your budget and explore its free trial to confirm it meets your specific needs.

Pros

  • Continually Improving Product
  • Effective Service
  • Caring
  • Saves Time
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Versitile and customizable forms and flows

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Caring
  • Respectful
  • Client Friendly Policies

Brian W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlined Daily Forms & Salesforce Integration

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The Data Integration into Salesforce was easy and straightforward to implement. The death of features made the process much easier than I expected.

What is your favorite aspect of this product?

The customer support is fantastic. The products being added to the platform are impressive. We are exploring the payment connector, and looking to enhance our current forms by building workflows. They have yet to "overpromise" on anything yet!

What do you dislike most about this product?

How seamless the data integration was with Salesforce.

What recommendations would you give to someone considering this product?

If you're going to make dynamic forms that will be viewed on different devices, and need conditional logic (before sending the data to Salesforce), then I highly recommend Formassembly. You can create unlimited forms, so the more you use it, the better ROI you'll get!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular FormAssembly Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171