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What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Content Localization
Shopping Cart Management
ERP Integration
Catalog Management
Guided Selling
Order Management
Content Management
Integrated Search
Reporting and Analytics
Multi-Storefront
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Daria K.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted Apr 2024
Great features, easy to use, integrations conflict
Likeliness to Recommend
What differentiates FastSpring from other similar products?
The product is easy to customize, the reports and analytics are quite detailed.
What is your favorite aspect of this product?
Interface, usability
What do you dislike most about this product?
Lack of all integrations
What recommendations would you give to someone considering this product?
Good to test the main features before.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
Awesome Tool for Digital Product & Software
Likeliness to Recommend
What differentiates FastSpring from other similar products?
It's best for online selling and management of your digital product like software and video
What is your favorite aspect of this product?
I first ever find product like this which helping to grow your digital product business
What do you dislike most about this product?
It's a bit difficult to use for a new user and also need update in software
What recommendations would you give to someone considering this product?
It's best application for digital product sales and marketing handling
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Ralf K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Procurement Efficiency with FastSpring's
Likeliness to Recommend
What differentiates FastSpring from other similar products?
FastSpring stands out for its comprehensive purchase order management tools and automated invoicing workflows. FastSpring offers a centralized hub for all procurement activities, including vendor selection, order placement, receipt tracking, and payment processing. Its customization options also allow for tailoring workflows to organizational needs.
What is your favorite aspect of this product?
I appreciate FastSpring's intuitive interface for generating purchase requisitions and converting them into orders with a click. I also like how it streamlines invoice approval through digital routing. FastSpring simplifies order tracking and speeds up billing by integrating with accounting software.
What do you dislike most about this product?
Expanding its supplier database could offer additional value. Currently, users must manually add new partners, but integrating vendor directories would simplify onboarding.
What recommendations would you give to someone considering this product?
FastSpring significantly boosts process efficiency with its automated order and invoicing cycles. Procurement teams managing high purchase volumes find FastSpring invaluable as it allows them to focus on strategic tasks instead of manual work. The time savings more than offset the cost.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
